EverDriven has launched SafeOps, a safety excellence council focused on strengthening and standardizing safety practices across its specialized student transportation operations.

The company reported a 99.99% accident-free rate across more than 2 million trips in the past year. SafeOps is designed to formalize a continuous improvement framework and apply safety best practices consistently across the 36 states where EverDriven operates.

“SafeOps focuses on how we protect and ensure the safest possible experience for every student we transport,” said Mitch Bowling, CEO of EverDriven. “It applies our safety standards consistently as we grow.”

Focus Areas: Operations, Technology, and Training

SafeOps is a cross-functional council tasked with scaling existing safety protocols and strengthening oversight. The initiative centers on three areas:

• Operational Excellence: Efforts include standardized driver screening with enhanced background verification and ongoing monitoring, vehicle standards such as pre-trip inspection protocols and equipment compliance, and structured incident response procedures with real-time coordination with district teams.
• Technology Integration: The company is expanding its use of in-vehicle cameras, which are available as a district opt-in feature and are currently deployed in nearly 50% of vehicles. Additional tools include real-time GPS tracking, route optimization, and telematics monitoring to support transparency and proactive safety intervention.
• Training and Support: EverDriven provides safety training for drivers, monitors, service providers, and field teams. Programs include disability awareness and behavioral support training, certification refreshers, compliance education aligned with state and federal requirements, and performance coaching for service providers.

According to the company, these efforts are intended to strengthen vetting and monitoring, reinforce regulatory compliance, and provide consistent service for students who depend on routine and specialized support.

“SafeOps isn’t about identifying problems — it’s about protecting excellence as we scale,” said Adam Warner, vice president of field operations and head of safety.

Safety Metrics and District Feedback

In its most recent Safety Report, EverDriven cited a 99.63% trip completion rate, a 99.99% accident-free rate, and 70.81% driver consistency for students with disabilities.

Olivia Shoberg, transportation coordinator at Appleton School District, said EverDriven’s approach provides reassurance for families and flexibility in meeting student needs.

EverDriven serves more than 800 school districts nationwide.