Zūm recently shared its unaudited 2025 financial highlights, which shows the company's market expansion.

Zūm's 2025 Financial & Company Highlights

• Revenue of $333 million, up 35% year-over-year
• Four-year revenue CAGR of greater than 40%
• Over $2 billion in Total Contract Value (TCV)
• Adjusted EBITDA¹ breakeven and steadily improving contribution margin

In its news release, Zūm called the $50 billion student transportation market the largest segment of the mass mobility industry, and one of the last segments still underserved by AI and cloud technology.

"We are redefining mobility by moving far beyond legacy models to create a connected, intelligent system for the communities we serve," said Ritu Narayan, founder and CEO. "In student transportation, that means replacing legacy infrastructure with a dynamic, technology-enabled platform — transforming what was once a standalone service into a responsive ecosystem that anticipates and adapts to the needs of districts and families."

Zūm uses five to 10 year agreements with school districts, allowing them predictable cash flow and an established track record of improved profitability.

2025 Operational Wins

In its news release, Zūm claimed the following measurable impacts.

• Reliability: On average, 98% on-time performance.
• Cost Savings: San Francisco Unified cut annual transportation costs by up to 10% using Zum's platform to optimize routes, fleet utilization, and daily operations.
• Transformational Customer Impact: With Zum, school districts use up to 25% fewer assets by utilizing a multi-size vehicle fleet, spend up to 20% less time through optimized routes, and report 30% higher asset utilization throughout each day.
• Efficiency: Through intelligent routing, Oakland Unified has cut one‑hour or longer commutes from 70% to under 10%, reducing average bus stop time from 3 minutes to just 8 seconds.
• Student Experience: Parents have rated Zum with a 4.9 out of 5-star rating in student experience across 1.5 million reviews.
• Attendance: After partnering with Zum, Kansas City Public Schools saw an 89% increase in ridership driven by improved reliability and reduced transportation-related absences in secondary schools from 25% to 5.6% during the 2024–25 school year.
• Growth: Safely completed 68.5 million student rides in 2025, up 120% over 2024.

Technological Deployments

The company uses AI and advanced technologies to ensure drivers take the most efficient, logical routes, which they call a significant departure from traditional routing methods used for decades. The system is designed specifically for the unique requirements of student mobility, from complex routing algorithms that account for tiered bell schedules and custom needs, to safety protocols that exceed standards. Zum's platform also includes mobile apps and web dashboards for students, parents, drivers, dispatchers, and school administrators.

EV Strategy

Zūm's electrification strategy turns underutilized assets into an energy resource to power the grid. Zum's vehicle-to-grid (V2G) technology transforms school bus parking yards into virtual power plants, storing and distributing energy to support grid resilience.

Zūm made history in the 2024–25 school year by deploying the nation's first fully electric school bus fleet in the Oakland Unified School District in California, and recently announced plans to launch a fully electric fleet with V2G capabilities for Branford Public Schools in Connecticut for the 2026–27 school year.