Previously: NSTA Advances Legislative Priorities During 2026 Capitol Hill Bus-In
NSTA Engages School Boards on Outsourcing Student Transportation Services at COSSBA Conference
What benefits does using contracted providers bring to districts and students? That’s what NSTA shared at a recent conference for education leaders. Here are the highlights.

Using contractors can be a viable solution within a broader transportation strategy for districts navigating a range of modern challenges.
Schoo0l Bus Fleet
The National School Transportation Association (NSTA) participated in the Consortium of State School Boards Associations (COSSBA) national conference in Louisville on March 14, 2026. There, NSTA shared insights into how school districts across the country are rethinking student transportation through strategic outsourcing partnerships.
NSTA presented a session titled “Future-Proofing Your Student Transportation System with Outsourcing,” which sparked meaningful discussion around the real-world challenges districts are facing and the ways flexible transportation models can help address them. The presentation explored how outsourcing can serve as a practical option for districts navigating ongoing workforce shortages, rising operational costs, infrastructure demands, and increasingly complex regulatory requirements.
Throughout the session, presenters John Ziegler of Durham School Services and Jordyn Ewing-Anderson of NSTA emphasized that student transportation can look different from one district to the next, and that outsourcing is rarely, if ever, an all-or-nothing decision.
Many districts opt for hybrid or customized models, such as contracting select services while maintaining others as in-house operations, to meet their unique operational and community needs.
The discussion at COSSBA focused on helping leaders in education better understand the range of transportation options available and how partnerships can be tailored to align with local priorities, budget considerations, and community expectations.
Districts nationwide continue to grapple with persistent driver shortages, escalating operational expenses, and the challenge of maintaining and modernizing aging fleets. In this environment, outsourcing is increasingly being explored to expand system capacity, stabilize operations, and create greater predictability. NSTA framed outsourcing not as a one-size-fits-all solution, but as a flexible strategy that can help districts adapt to changing conditions while maintaining reliable service for students and families.

The largest student transportation contractor, First Student, also attended COSSBA. Pictured is their trade show booth.
COSSBA
Another key theme of the presentation was the importance of structure, accountability, and communication when transportation services are outsourced. NSTA highlighted that clearly defined expectations, measurable performance standards, and consistent communication channels are critical to successful partnerships. When these elements are in place, districts are better positioned to maintain transparency, monitor service quality, and ensure student safety remains the top priority regardless of how transportation services are delivered.
The session also reinforced NSTA’s role as a trusted resource for districts seeking objective insight into student transportation trends and long-term operational planning. By sharing national data and broader industry perspectives, NSTA encouraged attendees to look beyond immediate pressures and consider how today’s decisions impact future system resilience, risk management, and service continuity.

John Ziegler, Durham School Services, and Jordyn Ewing-Anderson, NSTA, present to COSSBA members about the value of contracted student transportation providers.
NSTA
NSTA’s presence at COSSBA reflected the association’s broader mission to advance safe and effective student transportation through collaboration, education, and informed decision-making. By engaging with state school boards association partners and educational leaders from across the country, NSTA continues to encourage conversations about student transportation and the evolving needs of school districts nationwide.
The presentation in Louisville reinforced that, regardless of a district’s specific challenges, outsourcing can be a viable solution within a broader transportation strategy. With thoughtful planning, flexible approaches, and open dialogue, school districts and transportation partners can work together to future-proof their student transportation systems and ensure students continue to arrive at school safely every day.
If you have a question or would like to engage with me on this important subject, please feel free to contact me at president@yellowbuses.org. Remember, with NSTA, you never travel alone.
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