SchoolBus logo in red and orange
MenuMENU
SearchSEARCH

Parents Concerned About School Bus Safety, Zum Survey Finds

Child safety tops the list of concerns among parents of school bus riders, followed by fears of COVID-19 infections, and a lack of tracking and visibility.

Parents Concerned About School Bus Safety, Zum Survey Finds

64% of respondents in Zum's first annual commissioned survey agree that today's school bus system is antiquated and in need of technical advancements to make it safer, more efficient, and better for the environment.

Photo: Zum

3 min to read


Zum released its first annual commissioned survey, the Student Transportation Report Card: A Parental Review, which found that parents in America are most concerned about their child's safety during a school bus ride.

One-third of parents in the survey responded with concerns about child safety, followed by 18% who were concerned about COVID-19 infections; 10% were concerned about lack of tracking and visibility. At a time when transparency and agility rule the day in other industries, school busing has been slow to modernize, Zum reported in a press release. The majority of respondents, 64%, agree that today's school bus system is antiquated and in need of technical advancements to make it safer, more efficient, and better for the environment.

Ad Loading...

"Zum's vision for the future of student transportation is infused with flexibility, efficiency and transparency. The survey results revealed that two in three parents with school-aged children think that knowing if and when their child got on or off their school bus should be as easy as knowing if and when a package was delivered," said Ritu Narayan, CEO and founder of Zum. "We remain steadfast in our mission to modernize student transportation with tech-driven solutions, and this research reinforces the need for an entirely new and reimagined school bus experience for our kids, families, drivers and districts."

Safety First

In addition to child safety during a ride, parents also worry about their child's experience on the bus, with 41% of respondents saying they were most concerned about bullying and fighting. Parents are also still reeling from the effects of the pandemic, with nearly half of them, 48%, noting that they are very or extremely concerned about COVID-19 infection and spread on school buses.

Creating Efficiencies

Pupil transportation is the largest mass transit system in the U.S., with 27 million students traveling twice a day. Still, the traditional system is often the cause of inefficiencies across districts as well as inequity among students, Zum reported. Parents noted that the following changes would be welcomed:

  • Rethinking routing: 58% of respondents think school bus commute times are unnecessarily long for school-aged children. Fifty-five percent of respondents believe inefficient routes and a lack of resources cause kids to sit on the bus for too much time each day, and 48% agree that long commute times on school buses are harmful to school-aged childrens' mental health and wellbeing.

  • Building flexible schedules: 53% of respondents say school bus systems do not provide working parents with enough flexibility for their child's pick-up and drop-off schedules.

Going Green

Transportation accounts for the largest share of greenhouse gas emissions in the U.S., according to the Environmental Protection Agency, with over 90% of the nation's 500,000 school buses running on diesel. These buses emit noxious exhaust, and 45% of respondents are very or extremely concerned about environmental issues that stem from diesel school bus fumes creating harmful air quality for students and communities. Another 51% believe that children who ride the school bus have a health risk due to their exposure to diesel exhaust and harmful pollutants created by the bus. More than half of respondents agree that to improve on school transportation's sustainability efforts, electric vehicles and electric school buses should replace diesel school buses.

Ad Loading...

"As a mother myself, I know the feeling of frustration with having no control or visibility into the means of transportation responsible for providing kids the access they need to get their education," Narayan continued. "Improving upon the largest flaws in the student transportation experience before, during and after the ride to meet the needs of today's kids, parents, school districts and drivers remains the driving force at Zum."

More Safety

Kids need more from a driverless ride graphic comparing “Getting from A to B” vs “Student Transportation,” with a Waymo-style autonomous car image and School Bus Fleet logo.
SafetyFebruary 11, 2026

Autonomous Vehicles Aren’t Built for Student Transportation [Op-Ed]

Driverless cars may feel the future, but student transportation requires more than navigation. Here’s why it demands human judgment, empathy, and oversight.

Read More →
Graphic showing the front of a yellow school bus with cracked-glass overlay and headline reading “Fatal School Bus Hit & Run in New York,” dated February 5, 2026, alongside the School Bus Fleet logo.
Safetyby Staff and News ReportsFebruary 10, 2026

New York Girl Killed by School Bus Hit & Run

An 11-year-old in Brooklyn was killed crossing the street. Meanwhile, the school bus driver faces misdemeanor charges after he left the scene.

Read More →
2026 Disaster Response Guide Call for Experts is Open.
Safetyby StaffFebruary 9, 2026

Disaster Readiness Starts Before the Storm [Call for Experts]

The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.

Read More →
Ad Loading...
school bus driver with student
SponsoredFebruary 9, 2026

How Supplemental Transportation Helps Close Driver Gaps

Ongoing driver shortages nationwide are forcing tough transportation decisions. See how districts are using supplemental transportation to maintain coverage for high-needs students.

Read More →
Fatal School Bus Accident in New York graphic dated Jan. 29, 2026, showing a close-up of a yellow school bus with cracked-glass overlay and School Bus Fleet logo.
Safetyby StaffFebruary 3, 2026

New York 5-Year-Old Killed by School Bus, Investigation Ongoing

A Rockland County child was struck by their school bus late last week. Here's what we know so far about this and other fatalities and injuries in the area over the years.

Read More →
A red, orange and yellow graphic with anti-pinch door sensor products and text reading "Maine's New Mandate: Anti-Pinch-Sensors & Bus Safety."
Safetyby Elora HaynesJanuary 29, 2026

Prevent School Bus Dragging Incidents: Anti-Pinch Door Sensors and Maine’s New Mandate

As Maine becomes one of the first states to require anti-pinch door sensors on new school buses, manufacturers like Mayser offer a look at how the technology works and why it's a critical fail-safe.

Read More →
Ad Loading...
SponsoredJanuary 29, 2026

8 Ways To Simplify and Streamline School Bus Fleet Operations

What if your fleet technology actually worked together? Learn eight practical strategies to integrate multiple systems into one platform, unlocking clearer insights, stronger safety standards, and smoother daily operations.

Read More →
an illustration of a survey on a mobile phone with a hand on it, and the words Survey Says on it
Safetyby News/Media ReleaseJanuary 28, 2026

Survey: Most Parents Want Automated Enforcement on School Buses

A recent Verra Mobility survey reports that 82% of parents support safety cameras to penalize stop-arm violators and 70% favor automated enforcement in school zones.

Read More →
Image of an extended stop-arm with text reading "School Bus Safety: Funding Provides Bus Upgrades Across Ohio."
Safetyby StaffJanuary 27, 2026

State Grant Program Advances School Bus Safety Upgrades Across Ohio

$10 million in state grants will fund safety upgrades and new features on school buses serving students across the Buckeye State.

Read More →
Ad Loading...
A white Waymo vehicle waits at a crosswalk as a family crosses.
Safetyby StaffJanuary 26, 2026

Waymo Scrutiny Intensifies as NTSB Launches Investigation

After complications in multiple cities when self-driving taxis failed to stop for school buses, the NTSB joins NHTSA in a probe to determine what's behind the tech and related safety concerns.

Read More →