Telematics provider Geotab has launched a new solution called Geotab Investigations, a unified solution for safety, compliance, and operations teams to accelerate the resolution of road incidents.

The tool is designed for fleets that regularly need to investigate incidents such as collisions, customer or citizen complaints, property damage, or safety violations. These investigations often involve multiple stakeholders, with a process that is often manual and fragmented, which creates several challenges including operational inefficiency and legal, compliance, and reputation risk.

By leveraging existing telematics data to create a single operational view, Geotab says it will enable teams to achieve faster incident resolution while significantly reducing manual effort. A centralized workflow ensures stronger accountability and consistent, defensible decision-making through high-quality, time-aligned records of vehicle and driver behavior. Drivers also benefit when incidents are investigated using accurate data, helping fleets determine what actually happened and reducing the risk of incorrect blame.

Key Features of Geotab Investigations

• Data-Driven Incident Search: Instantly locate all telematics-based vehicle activity associated with an incident using location and time-based search.
• Event Timeline Reconstruction: Understand the full sequence of movement by combining trips, driver behavior, speed events, and location data to reconstruct a precise timeline of what occurred before, during, and after an incident.
• Supporting Evidence Integration: Bring context into one place by attaching and organizing external materials such as notes, emails, reports, documents, photos, and video alongside telematics data to provide the full story behind every event. 
• Structured Case Workflow: Create and maintain structured cases with clear stages from open to closed, ensuring incidents are tracked, governed, and auditable.
• Review & Decision Support: Provide stakeholders with complete, time-aligned records that support operational decisions, insurance claims, compliance needs, and internal review.

“Fleet-related incidents have cost companies billions of dollars in litigation and reputational damage, largely because critical data remains siloed,” said Sabina Martin, VP of product management at Geotab. “Geotab Investigations changes this by turning raw data into a structured, defensible system of record, providing fleet managers with the intelligence to mitigate risk and the evidence to protect their drivers, operations and bottom line.”