Management

Graphic that reads “What I Learned About Leadership” over photos of school transportation professionals participating in discussions and networking at the TAPT leadership event.

Articles

From Intent to Impact: What I Learned About Leadership from TAPT

A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.

Graphic promoting “Building a Mentorship Program” with two women shaking hands across a desk, highlighting tips and common mentorship mistakes in school transportation.

Digital Cover Features

Building Leaders Who Last: Creating a Successful Mentorship Program in Student Transportation

Graphic reading “Managing Others’ Anger: Keeping Your Cool When Tempers Are High,” alongside a red balloon with an angry face against a stormy background.

Digital Cover Features

How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict

Graphic for a School Bus Fleet article titled "Understanding Emotional Intelligence," featuring wooden letter blocks spelling "IEQ" and the subtitle, "Tips for transportation leaders to stay calm in any situation."

Digital Cover Features

Why Emotional Intelligence Matters in Student Transportation

A black, white, and orange graphic with black white images. Text reads "Growing Leaders: How to Cultivate Internal Talent."

Digital Cover Features•by Elora Haynes•March 2, 2026

How School Bus Operators Can Grow Internal Talent

Learn from school transportation leaders on how to develop bus drivers, monitors, and mechanics into future leaders through coaching and culture.

A red and orange graphic with text reading "Representation Matters in School Transportation Leadership."

Articles•February 3, 2026

Why Representation Matters in Transportation Leadership

In honor of Black History Month, a firsthand look at how diverse leadership in school transportation builds trust and drives stronger systems.

two people sit across from each other at a desk

Articles•by Karen Main•June 16, 2021

From Frustrating to Effective: Changing Charged Conversations

A fictional conversation between a school district transportation director and a human resources liaison illustrates ways to achieve positive results when discussing difficult employee behavior.

a man and a woman are seated at a desk in an office setting having a conversation

Articles•by Karen Main•March 19, 2021

How to Have Productive Conversations About Difficult Employee Behavior

Addressing workplace problems can be a delicate matter, but the conversations about them don’t have to be difficult. Done right, they can produce a positive outcome.