NSTA Advocacy in Action — How to Be an Effective Advocate
Advocating for your company and your interests with the elected officials representing your area, district, or state is something everyone can and should do. Building a relationship with an elected official rests on a foundation of education.

Pretend that your elected official is supporting a provision that would drastically increase processing time for CDLs. If you have already developed a relationship, you can contact or meet with the official or their staff and explain the effect this provision would have.

Pretend that your elected official is supporting a provision that would drastically increase processing time for CDLs. If you have already developed a relationship, you can contact or meet with the official or their staff and explain the effect this provision would have.
Advocating for your company and your interests with the elected officials representing your area, district, or state is something everyone can and should do.
For the heavily regulated school bus industry, it is imperative that your elected officials know who you are, the services you provide, how many employees you have, and your role in the community. Elected officials are there to represent you and your interests, and if they are unfamiliar with you, they cannot take your opinion or your business into consideration in their official actions.
Building a relationship with an elected official — regardless of the office the official holds — rests on a foundation of education. In order to be effective, you should understand the area the official represents, their positions on issues, and how they may perceive you and your business.
There are many ways to develop and grow these relationships:
• Social media: Facebook and Twitter present many opportunities to follow officials’ positions on issues and become informed about events they attend. Most elected officials also have newsletters you can sign up to receive electronically.
• Town halls: Many officials hold town halls or regular meetings with their constituents. Your presence at those meetings says a lot to an elected official about your priorities and is a great opportunity for you to introduce yourself to the official and their staff.
• Meetings: Scheduling a meeting with the elected official allows a great opportunity for a one-on-one conversation about the issues of greatest importance to you. Be prepared to tell the official about your business and discuss issues of concern to you. Officials usually want to help, so it is important to ask for their support on an issue. At the end of the meeting, invite the elected official to tour your facility and meet your employees. Having them see your business is one of the best ways for them to begin to understand and appreciate your business.
Once you have developed a relationship with an elected official, you will want to cultivate that relationship. Cultivation is easily done by staying in touch with staff and the official on the issues you have brought to their attention; trying to see the official and their staff at public events; communicating with the official by letters, email, phone calls, etc.; and scheduling additional meetings as issues progress or new issues arise that could benefit from discussion and an explanation of your views.

Ronna Weber is executive director of the National School Transportation Association.
So why are these relationships so important? For a moment, pretend that your elected official is supporting a provision that would drastically increase processing time for commercial driver’s licenses. If you have already developed a relationship, you can contact or meet with the official or their staff and explain the effect this provision would have on your business.
Given that the official is familiar with your role in the industry and the community, the official might be interested to see the other side of the issue and support a compromise — especially if the official simply didn’t understand the effect the provision would actually have.
The time you spent developing this relationship is an investment in the future of your business, and it is much easier done on your time and when you don’t need help.
More Management
How to Build a Better Driver Training Program
Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.
Read More →
CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
Read More →
What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
Read More →
School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.
Read More →
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →

