SchoolBus logo in red and orange
MenuMENU
SearchSEARCH

Forging a successful partnership

The strain of managing an in-house transportation department was running Hempfield Area School District ragged. Contracting out to First Student brought equipment and safety improvements, all while cutting costs.

by Brittany-Marie Swanson
April 12, 2012
Forging a successful partnership

Dan Maybury, a First Student service manager, works on buses running in Hempfield Area School District.

5 min to read


In a time when many districts are facing serious budget crunches, Hempfield Area School District in Greensburg, Pa., is planning to save between $200,000 and $300,000 annually, thanks to a five-year contract with First Student.

Additionally, the district received a $1.3 million cash infusion by selling its entire fleet to the contractor.

Ad Loading...

“That extra money will come in handy at our schools,” says Jude Abraham, chief business administrator for the district.

Keeping the staff on board
One of the concerns district officials had about continuing to run an in-house pupil transportation program was the expense of employing administrators and other staff, such as drivers. Even part-time employees were eligible for pensions and healthcare, an added expense for the district.

Luckily, Abraham says, approximately 90 percent of the district’s employees moved to First Student when the contract went into effect on Oct. 1, 2010.

“We were actually able to save money by going to First Student, and First Student was able to keep the wages the same as the employees were making here at Hempfield, so they didn’t need to take a wage cut,” he adds.

Gary Catapano, First Student’s senior vice president of safety, says the new partnership has been highly successful.

“Basically almost all the drivers ended up coming to work for us, and the management team that was running the operation for the district also came on board and is working with us,” Catapano explains. “It was a seamless transition.”

New contract means new buses
After purchasing Hempfield’s aging fleet, First Student made significant upgrades to the equipment and purchased seven new buses.

Ad Loading...

“They buy us approximately 10 percent of our fleet per year of the contract. So, we received seven new buses last year and expect to receive seven new buses every year of the contract with First Student,” Abraham says.

First Student currently operates 60 Type C buses and 10 Type A buses for the district. The newly purchased buses are Thomas Built Saf-T-Liner C2s, which Catapano says offer many new safety features that better protect students. The contractor also purchased new Type A buses from Collins Bus Corp.

By the end of the district’s contract, at least half of the fleet will be brand new, Catapano says.

“I think [the district was] really struggling with an aging fleet that had a high maintenance cost per mile associated with it,” he adds. The new arrangement has alleviated those costs.

First Student improves safety
Thomas Built Saf-T-Liner C2s have large windshields and hoods that are shorter than those on a conventional bus, dramatically improving visibility for drivers, Catapano says.

“There are a bunch of features that the folks from Thomas have built into that bus that we really liked,” he says.

Ad Loading...

First Student also added some features to the buses to improve safety. The contractor worked with Child Check-Mate System to develop an upgraded version of Child Check-Mate that includes Theft Mate, a system that serves as an intrusion detection device.

Theft Mate, Catapano says, “lets us know if someone attempts to board the bus after we’ve got it parked.”

[PAGEBREAK]

This 2012 Thomas Built Saf-T-Liner C2 is among First Student’s buses that serve Hempfield Area School District.

The Child Check-Mate system reminds Hempfield drivers to perform a sweep of the bus to confirm that no children are on board after the vehicle is returned to the bus yard.

“We’ve seen lots of improvements,” Abraham says. “[First Student’s] buses have equipment that can identify if a driver has been speeding. Also, they’ve got cameras on the buses.”

Routing changes save time
First Student has brought routing software and GPS to the buses serving the district, which has helped to decrease the time and number of routes it takes to pick up and drop off students.

Ad Loading...

“We’ve worked with [the district] in terms of routing and utilizing computer technology and our GPS system,” Catapano says. “Our knowledge and practices of routing helped to reduce the number of routes that they were operating.”

Contractor provides driver training
Catapano says that as one of the country’s largest school bus operators, First Student has developed safety and training best practices that have “benefited all the children who ride the buses every day.”

“The most important safety feature of any bus really is the driver,” he continues. “A well-trained, knowledgeable driver who is behind the wheel is going to have a big impact by operating that bus safely — and that’s more important than any of the features on the bus.”

Catapano says that First Student’s hiring practices and driver training program are “some very large pluses from a district perspective,” because they ensure that drivers are well qualified to transport students.

“Our training program is really focused on teaching people and exposing them to the types of issues they would deal with on a day-to-day basis on a school bus,” he says. “Then we combine that with hands-on experience on the bus, as well as behind-the-wheel driving.

“Because we operate so many miles each day, and do so many pickups and drop offs, we have the benefit of learning from our operating experience and history to understand the types of things that go on, and to develop best practices on how to address them from a safety perspective.”

Developing a strong partnership
Abraham says that the district’s decision to partner with First Student has been beneficial for a number of reasons.

Ad Loading...

“I could say that in dealing with First Student and their management, we have found that they are very professional and receptive to our requests,” Abraham says.

Catapano also speaks highly of the partnership. “I believe, having spent some time at [Hempfield] recently, they have a very good crew of people who are very dedicated,” he says. “They deliver great service, and I think the district is very, very happy. This is a really great success story about privatization.”

Subscribe to Our Newsletter

More Management

Graphic reading “It’s Launch Day! Behind SBF’s New Website” with a desktop and mobile preview of the redesigned School Bus Fleet website on an orange and cream background.
Managementby StaffFebruary 3, 2026

School Bus Fleet, Refreshed: New Website, New Look, Same Commitment

A cleaner layout, improved organization, and a better reading experience are here. Explore what’s new on schoolbusfleet.com!

Read More →
A red and orange graphic with text reading "Representation Matters in School Transportation Leadership."
ManagementFebruary 3, 2026

Why Representation Matters in Transportation Leadership

A firsthand look at how diverse leadership in school transportation builds trust and drives stronger systems.

Read More →
the contractor of the year award logo on an orange background with confetti
Managementby StaffFebruary 2, 2026

Nominations Open for 2026 Contractor of the Year

We're looking for an amazing school bus contractor executive who embodies dedication, excellence, and innovation. Nominate the greats you know for SBF's 2026 award! Nominations close March 31.

Read More →
Ad Loading...
SponsoredFebruary 2, 2026

Honoring Heroes Behind the Wheel: Award Nominations Open

Nominations are now open for the second annual 2026 School Bus Driver Hero Award. Help us honor the drivers who selflessly dedicate themselves to ensuring the safety, well-being, and success of the students they transport every day.

Read More →
two men stand in front of a school bus in tennessee
ManagementJanuary 30, 2026

A New Chapter for Tennessee Pupil Transportation: A Vision Grounded in Service, Partnership, and Purpose

Check in with Tennessee’s new state transportation manager, Josh Hinerman, as he reflects on his journey, path to leadership, and priorities for student-centered transportation.

Read More →
A b2x rewards logo and graphic reading "Read. Learn. Earn."
Managementby StaffJanuary 29, 2026

Bobit Business Media Launches B2X Rewards for School Transportation Professionals

The new program rewards B2B audience readers for engaging with trusted content and suppliers, earning them points toward events, travel, and more.

Read More →
Ad Loading...
SponsoredJanuary 29, 2026

8 Ways To Simplify and Streamline School Bus Fleet Operations

What if your fleet technology actually worked together? Learn eight practical strategies to integrate multiple systems into one platform, unlocking clearer insights, stronger safety standards, and smoother daily operations.

Read More →
Headshots of Heather Free, Regional Director for NAPT Region 3, and Frank Marasco, Regional Director for NAPT Region 6, displayed with NAPT election results graphic.
Managementby News/Media ReleaseJanuary 28, 2026

NAPT Announces Two New 2026 Regional Directors

NAPT announced the results of its 2026 special election, naming new regional directors for Regions 3 and 6.

Read More →
School Bus Fleet graphic about building better school board relationships, featuring a blurred boardroom meeting.
Managementby Bret E. BrooksJanuary 28, 2026

Building Stronger Partnerships: How School Transportation Can Improve Relationships With School Boards

Strong communication and trust between transportation leaders and school boards are essential to safe, effective operations. Here’s how to build a better partnership.

Read More →
Ad Loading...
Graphic for NAPT Love the Bus Month reading “Education, Delivered,” with a yellow school bus icon, heart graphics, and the text “February 2026” on a light background.
Managementby Staff and News ReportsJanuary 27, 2026

NAPT Releases 2026 Love the Bus Toolkit

Get ready to promote our industry's favorite month of the year! Gear up to recognize Love the Bus Month with these new resources.

Read More →