School Bus Fleet
MenuMENU
SearchSEARCH

5 Questions: 60-Year School Bus Veteran Norman Mars Reflects on Career

School bus veteran says job is all about safety and delivering students.

August 28, 2024
5 Questions: 60-Year School Bus Veteran Norman Mars Reflects on Career

Norman Mars is celebrating his 60th year in the transportation industry. His first job at age 18 was as a school bus driver. 

Photo: Courtesy of Norman Mars

4 min to read


Norman Mars is celebrating his 60th year in the transportation industry. His first job at age 18 was as a school bus driver

Today he’s the director of transportation at Harmony-Emge School District No. 175 in Belleville, Illinois. This is Mars’ 53rd year in student transportation management. His first management role was dispatcher and operations manager in 1971.  

Ad Loading...

“I tried retirement for about six weeks in 2018, but that just wasn't for me,” Mars said. “I like to be productive and make a positive contribution to others, so I went back to work. I just began my seventh year as transportation director for the Harmony-Emge School District. I'm privileged to lead a great team of drivers and aides, and our school district's administration, staff and teachers are an outstanding group to work with.” 

Here recently shared some thoughts with Illinois Association for Pupil Transportation newsletter: 

“I’m thankful for the many opportunities I’ve had to advance my career, for the many, many wonderful people who have touched my life, and for the privilege of serving many students, families, schools, communities and fellow transportation professionals. 

“Buses have changed dramatically (the first bus I drove was built in 1947). Regulations have greatly increased. Training and safety procedures have improved dramatically. Dealing with students' behavior has, in many cases, become more difficult. In 1964, my boss told me, ‘If any of the kids give you any trouble, make 'em get off and walk.’ Don't do that now, you'll end up in a lot of trouble. 

“But one thing that has never changed is our main objective, which is our responsibility to deliver the students entrusted to us safely to their destination, each and every trip.” 

Ad Loading...

School Bus Fleet asked Mars five questions about how the job has changed over the past 60 years. 

How did you start your career in school bus transportation and what led you to make it a career? 

My first bus driving job was for a strawberry farm in Granite Falls, Washington, transporting strawberry pickers to work and back home (like a school bus route - most of the berry pickers were middle school and high school students). I got talked into it by a friend who also worked at the berry farm. That fall, since I was an "experienced" bus driver, I got a job with a nearby school district. It was a part-time job while attending college. 

How do you compare being a bus driver to being a supervisor of a school bus fleet?

Both jobs have their challenges. As an experienced bus driver, I understand and empathize with what our drivers deal with each day. That has helped build a positive relationship with them. 

It also helps when I take "corrective action," because the drivers know I know the expectations and the rules and regulations. I also keep my driving credentials current and still drive sometimes if needed. 

How has the job of a school bus driver changed over time?

First, it is more difficult to become a bus driver, with the needed ELDT, CDL, bus driver permit qualifications needed. 

Ad Loading...

The buses are easier to drive and maneuver with power steering, automatic transmissions, greatly improved mirrors, driver's area and windshields designed for better vision, improved heaters and defrosters, automatic stop signs, and some buses equipped with push button door openers. 

On the downside, many students are far less respectful and disobedient because the consequences for their behavior are far less than in the past. This has caused frustration for many drivers and has led to some leaving the profession. 

What was your favorite day on the job?

The day when I was contacted by a large contractor and offered a very sizable salary increase to leave the company I was working for and come to work for them. 

You tried retirement once. Why did you return to the job?

I've been working since I was 10 years old (mowing lawns, picking berries, delivering newspapers).  It just didn't feel right to not get up to go to work and be productive. 

I find it very satisfying to be able to do my job and be appreciated by my employer and by the great team of people I work with.

Subscribe to Our Newsletter

More Management

thumbnail for the route season 2 episode 9 featuring photos of bret brooks and amanda huggett
ManagementSeptember 15, 2026

How to Build a Better Driver Training Program

Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.

Read More →
Catalyst Mobility: Building Clean Transportation Together
Managementby Alex RomanSeptember 14, 2026

CALSTART and Forth Combine to Form Catalyst Mobility

The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.

Read More →
School bus driver training graphic featuring a group gathered around a yellow school bus, with text reading, “Tips for Selecting Superb School Bus Driver Instructors.”
Managementby Amanda HuggettSeptember 14, 2026

What Makes a Great School Bus Driver Trainer?

Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.

Read More →
Ad Loading...
Compton Unified School District transportation staff stand between two yellow school buses, including a small bus and a full-size conventional bus.
Managementby Staff and News ReportsSeptember 11, 2026

School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships

STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.

Read More →
A line up of school buses with one out front of the group.
Managementby Elora HaynesSeptember 7, 2026

Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families

A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.

Read More →
Graphic that reads “What I Learned About Leadership” over photos of school transportation professionals participating in discussions and networking at the TAPT leadership event.
ManagementSeptember 4, 2026

From Intent to Impact: What I Learned About Leadership from TAPT

A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.

Read More →
Ad Loading...
Graphic announcing the 2026 NAPT Award Winners, featuring the National Association for Pupil Transportation logo on a blue background with gold stars.
Managementby News/Media ReleaseSeptember 3, 2026

NAPT Names 2026 Award Recipients, Hall of Fame Inductee

Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.

Read More →
Zonar Cover for White Paper Survey Results for 2026 State of Student Transportation
SponsoredSeptember 2, 2026

2026 State of Student Transportation Report

Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.

Read More →
Graphic reading “Managing Others’ Anger: Keeping Your Cool When Tempers Are High,” alongside a red balloon with an angry face against a stormy background.
Managementby Amanda HuggettSeptember 1, 2026

How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict

What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.

Read More →
Ad Loading...
Image of happy school children exiting their school bus
SponsoredSeptember 1, 2026

What Readiness Looks Like This School Year

Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.

Read More →