School Bus Fleet
MenuMENU
SearchSEARCH

A teacher discovers the importance of bus drivers

I am a middle-school teacher for the Greater Clark County School Corporation in southern Indiana. Six years ago, I was asked by the principal to act as the liaison between the school and its bus drivers.

by Ken Miller
October 1, 2000
3 min to read


I am a middle-school teacher for the Greater Clark County School Corporation in southern Indiana. Six years ago, I was asked by the principal to act as the liaison between the school and its bus drivers. Specifically, I was asked to work with the discipline problems that the drivers were experiencing. I was allotted one period a day to interact with drivers, students and parents and to make the necessary connections within our school system to ensure due process. Although I had ridden a school bus as a child and had served with a National Guard unit that provided security for a school system during desegregation, I had no other qualifications for the job. And, if anything, I had a classroom teacher’s superficial understanding of what bus drivers were going through. I suppose the phrase, “It’s not my problem,” summed up my “empathy” for the people I’d been asked to assist.

A new appreciation evolves
Six years have gone by, and my views have changed substantially. I now realize how important school bus drivers are to the total school picture. I’m also acutely aware of what they provide the school beyond the important task of transporting students. Here’s a list of my observations:

Ad Loading...
  • If a fight is brewing among students, drivers may pick up on it first. Good communication between drivers and school personnel can diffuse a volatile situation.

  • Alert bus drivers are the first line of defense against contraband being smuggled into schools (weapons, drugs, pornography, etc.).

  • Orientation begins on the bus. New students can go to the driver for information on who to see and where to go while at school.

  • If students are attempting to ride non-assigned buses, there may be situations where homes have become gathering places without the owners’ knowledge or permission.

  • Drivers can alert the school with their radios of an alteration of the normal morning traffic flow due to road construction or a stalled train or motorist. In turn, the school can hold up on taking attendance or keep open the breakfast serving lines in the cafeteria.

Ad Loading...
  • Drivers may know the students better than teachers do. In many cases, drivers have transported the same group of students since the first grade. Their insights and observations are important.

  • Drivers are spokespersons for the school and school system. They network deeply into the community, and their observations can influence the public perception of school administration.

  • Drivers are the first authority figures that students encounter each morning. The positive (or negative) atmosphere on the bus can set the tone for the rest of the day.

  • Through consistent and fair discipline, school bus drivers can earn the respect of their students. Application of disciplinary policies and procedures helps to deliver students who accept good behavior as the norm rather than the exception.

    Drivers cannot be ignored
    I now realize that a whole other world of professionalism, pride and commitment exists among my school’s bus drivers. Each adult who connects to the school changes the chemistry in some way. If my school is to be truly open to that reality, it must make a sincere effort to perceive and portray school bus drivers as partners in the process of shaping who our students become.

    Ken Miller teaches at a middle school in Jeffersonville, Ind.

Subscribe to Our Newsletter

More Management

thumbnail for the route season 2 episode 9 featuring photos of bret brooks and amanda huggett
ManagementSeptember 15, 2026

How to Build a Better Driver Training Program

Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.

Read More →
Catalyst Mobility: Building Clean Transportation Together
Managementby Alex RomanSeptember 14, 2026

CALSTART and Forth Combine to Form Catalyst Mobility

The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.

Read More →
School bus driver training graphic featuring a group gathered around a yellow school bus, with text reading, “Tips for Selecting Superb School Bus Driver Instructors.”
Managementby Amanda HuggettSeptember 14, 2026

What Makes a Great School Bus Driver Trainer?

Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.

Read More →
Ad Loading...
Compton Unified School District transportation staff stand between two yellow school buses, including a small bus and a full-size conventional bus.
Managementby Staff and News ReportsSeptember 11, 2026

School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships

STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.

Read More →
A line up of school buses with one out front of the group.
Managementby Elora HaynesSeptember 7, 2026

Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families

A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.

Read More →
Graphic that reads “What I Learned About Leadership” over photos of school transportation professionals participating in discussions and networking at the TAPT leadership event.
ManagementSeptember 4, 2026

From Intent to Impact: What I Learned About Leadership from TAPT

A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.

Read More →
Ad Loading...
Graphic announcing the 2026 NAPT Award Winners, featuring the National Association for Pupil Transportation logo on a blue background with gold stars.
Managementby News/Media ReleaseSeptember 3, 2026

NAPT Names 2026 Award Recipients, Hall of Fame Inductee

Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.

Read More →
Zonar Cover for White Paper Survey Results for 2026 State of Student Transportation
SponsoredSeptember 2, 2026

2026 State of Student Transportation Report

Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.

Read More →
Graphic reading “Managing Others’ Anger: Keeping Your Cool When Tempers Are High,” alongside a red balloon with an angry face against a stormy background.
Managementby Amanda HuggettSeptember 1, 2026

How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict

What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.

Read More →
Ad Loading...
Image of happy school children exiting their school bus
SponsoredSeptember 1, 2026

What Readiness Looks Like This School Year

Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.

Read More →