New England Transit Sales Named Thomas Built Dealer of the Year
3 New Dealers Join Thomas Built Buses Platinum Support Program
TBB dealers from Idaho, Ohio, and British Columbia join the ranks, each achieving Platinum certification in its support of the OEM.
November 19, 2024
Velocity Truck Centers in British Columbia is one of the three newest dealer groups to join the program. Pictured is (L to R): Chelsea Judd, Richie Conlin, Mark Brown, Steve Francis. and Gurvir Sidhu.
Photo: Thomas Built Buses
1 min to read
Today, Thomas Built Buses announced the addition of three new dealerships to its Platinum Support Dealer Program for 2024.
The newest groups who have achieved Platinum certification and joined the program are:
Western Mountain Bus Sales of Nampa, Idaho
Myers Equipment of Canfield, Ohio
Velocity Truck Centers in British Columbia
Their designation demonstrates their commitment to providing unparalleled service and support to Thomas Built Buses customers.
The Platinum Support Dealer Program recognizes dealerships that go above and beyond in customer service, parts availability, and service capabilities. Dealers meet rigorous standards and demonstrate unwavering dedication to operational excellence.
The company's announcement notes tht through extensive training, Platinum Support dealerships learn to eliminate waste from day-to-day business operations, pass down faster vehicle assessment, reduce vehicle downtime, and lower vehicle lifecycle costs for the customer.
“The dedication and commitment demonstrated by Velocity Truck Centers, Myers Equipment, and Western Mountain in achieving Platinum Support status is truly commendable,” said Dee Dee Parnell, general manager of dealer network development at Thomas Built Buses. “Their continuous pursuit of excellence ensures that our customers receive unparalleled sales and aftermarket support, reinforcing our commitment to superior service.”
Established in 2015, the Thomas Built Buses Platinum Support Dealer Program is focused on improving the customer experience. Today, nearly 80% of all Thomas Built dealers are Platinum Support-certified.
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