A 50-Year Impact: Zum's Susan Moorehead on the Role of School Bus Drivers
Zum Adds 2 More District Partnerships
The transportation and software provider is now working with LEAD Public Schools in Tennessee and Rockford Public Schools in Illinois.

The new school contracts will go into effect for the 2026-27 school year.
School Bus Fleet
As Zūm continues its market expansion, it announced two additional partnerships with schools in the South and Midwest in the past week.
Today, Zūm serves more than 4,000 schools across 15 states and is backed by global investors including Sequoia, SoftBank, and GIC.
LEAD Public Schools Selects Zūm
LEAD Public Schools, a Nashville-area charter school network, has selected Zūm to modernize its student transportation beginning in the 2026–2027 school year across its its seven charter schools.
“In LEAD Public Schools, we prioritize the academic, social, and emotional success of our students—and that starts with a safe and reliable ride to school every day,” said Dr. Ricki Gibbs II, CEO of LEAD Public Schools. “We are committed to ensuring every student has access to school each day, and Zum’s track record of on-time performance, seamless communication, and modern technology stood out. We are confident their strong operational performance will bring meaningful improvements for our students and families, and we look forward to partnering together.”
The company said it has received strong interest from other charter network leaders across Nashville.
Zūm Comes to Rockford Public Schools
Last week, the company also announced partnering with Rockford Public Schools for more than 27,000 students beginning in the 2026–2027 school year.
“Every student deserves a dependable ride to school each day,” said Ritu Narayan. “By combining advanced technology with disciplined operations and a strong driver workforce, we are proud to partner with Rockford Public Schools to deliver safe, more reliable experience for students and families.”
What Does Zūm's Partnerships Bring?
According to the company, its system replaces fragmented, outdated systems with a fully integrated, technology-driven platform. Families benefit from real-time visibility, consistent on-time performance, and a safer, more reliable transportation experience.
Through Zūm, both LEAD and Rockford Public Schools will benefit from:
- Modern technology and transparency: Real-time tracking, proactive notifications, and clear communication.
- Reliable service: Optimized routing and disciplined operations delivering an average of 98% on-time performance.
- A strong driver and monitor workforce model and culture: Competitive pay, benefits, and professional training that attracts and retains qualified drivers.
- Enhanced safety and fleet quality: Modern buses equipped with advanced safety features.
- A parent-first experience: Real-time updates through the Zum app, with a 4.9 out of 5-star family satisfaction rating across 1.5 million reviews.
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