Why Augmented Reality is Becoming the Best Technician Tutoring Tool
Washington School Bus Carrier Faces Massive Fines for Years of Safety Violations
State regulators found more than 600 violations by First Student over a period of two years, which persisted even after the company was warned about them.

First Student faces $364,000 for fines for years of safety violations.
Photo courtesy First Student
Washington state regulators are seeking $364,000 in fines from school bus carrier First Student, after finding more than 600 safety and procedural violations in the past two years, dozens of which persisted for years after company officials were warned of the infractions. That's according to a Seattle Times report.
First Student serves Seattle and other districts in Washington.
According to the complaint from the state's Utilities and Transportation Commission (WUTC), the company repeatedly failed to screen drivers for drugs and alcohol, cleared employees to drive before their drug and alcohol screenings were received, cleared drivers before they’d completed an application for employment or provided a history of their driving records, provided false information on driver records, and allowed at least two vehicles to continue running even when seats weren’t securely attached.
Despite the listed offenses, First Student sent School Bus Fleet a statement in response to the report, saying no violations were identified in the audit with respect to the safety or maintenance of any school bus operated by First Student. The company also said the report was only for charter and extracurricular trip operations, not day-to-day operations to get students to and from school.
"Some of the issues stemmed from the layoff of drivers in 2020 and early 2021 during the COVID pandemic as a result of school closures, and the completion of updated paperwork/qualification procedures as drivers returned to work," said Scott Gulbransen, senior director of communications for First Student. "We continue to work diligently with the WUTC to immediately address these findings to ensure our policies and procedures are reviewed and in compliance."
The fine amount First Student could pay depends on the outcome of a hearing next month. According to The Seattle Times, the WUTC sought the highest penalty amount under the law. The commission also downgraded the company’s safety rating from “satisfactory” to “conditional.” If that rating is approved by the federal government and becomes permanent, the company will lose its ability to enter into bus-chartering contracts with school districts in Washington state.
According to The Seattle Times, First Student is one of two companies bidding on a three-year contract with Seattle Public Schools. The current contract is worth about $40 million a year.
More Management

Changing Lanes: AMF Bruns, Pro-Vision, CALSTART, HopSkipDrive, & Kooner
Check out who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and nonprofits.
Read More →
NCST Announces 18th Congress Event Dates, New Committees
The National Congress on School Transportation moves to St. Louis in May 2029, convening delegates and industry representatives to discuss new best practice recommendations. Now, the new committee chairs have been named.
Read More →
Key Moments from the 2026 NSTA Annual Meeting in the Mile High City
From federal policy updates and OEM presentations to speed networking and industry awards, see photos and highlights from the contractor association’s summer conference in Denver.
Read More →
HopSkipDrive Launches Spanish-Language App Update, Plans Additional Language Support
The update aims to improve communication with multilingual families by offering ride tracking, notifications, and support in Spanish, with more languages planned for the 2026-2027 school year.
Read More →
Where the Yellow Bus Takes Us: School Bus Fleet's 2026 Photo of the Year Winners
See the winning photos from School Bus Fleet's 2026 Photo of the Year contest, featuring stunning school bus images from across the U.S., from scenic landscapes to everyday moments.
Read More →
Why Emotional Intelligence Matters in Student Transportation
Learn the five key elements that bus drivers and transportation directors can use to stay calm in any situation.
Read More →
2026 Back-To-School Readiness Report
Staffing gaps, flat budgets, and the distance between “mostly prepared” and ready for the 2026-2027 school year.
Read More →
National School Transportation Association Presents 2026 Award Winners
Twenty-one individuals and contractor companies were recognized for excellence in student transportation at NSTA's annual meeting and convention in Denver.
Read More →
School Transportation Data Is Only as Powerful as the Story It Tells
Leaders say turning operational metrics into student-centered narratives can help districts justify investments and improve service.
Read More →
Photos: NYAPT Celebrates 50 Years at 2026 Conference & Trade Show
See highlights from NYAPT's 50th anniversary conference in Saratoga Springs, featuring educational sessions, awards, a trade show, networking, and more.
Read More →

