School Bus Driver’s Note to Parents Praising Children Goes Viral
The New Jersey driver writes a letter to the parents of two students on her bus who show kindness and support to a fellow student who has difficulty walking. It has gotten more than 45,000 likes on Facebook.

New Jersey driver Cindy Clausen wrote a letter to the parents of two students on her bus who showed kindness and support to a fellow student who has difficulty walking. It has gotten more than 45,000 likes on Facebook.

New Jersey driver Cindy Clausen wrote a letter to the parents of two students on her bus who showed kindness and support to a fellow student who has difficulty walking. It has gotten more than 45,000 likes on Facebook.
PRINCETON, N.J. — When two students aboard her school bus showed kindness and support to a fellow student who has difficulty walking, the bus driver let their parents know in a touching letter, Today reports.
School bus driver Cindy Clausen recently wrote to the parents of Annaliese and Jorge to tell them “how beautiful your children are, inside and out!" She explained how they support Jaxson Blue, a 7-year-old student who has a degenerative condition, every day by asking to sit with him. She added that on that day, “Annaliese looked out from around her seat and said, 'Come on Jaxson, you can do it,' and when we arrived at school, Jorge took it upon himself to carry out his backpack.”
The letter is posted on the Love What Matters Facebook page, and as of Friday, it had received more than 45,000 likes and had been shared more than 3,000 times.
Clausen told Today that she wanted to write the note because Jaxson was a little slow and sad that morning, and “the kids already on the bus just took it upon themselves to support Jaxson with their kind words and actions. It totally warmed my soul and made me feel so proud of all of them!"
More Management
How to Build a Better Driver Training Program
Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.
Read More →
CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
Read More →
What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
Read More →
School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.
Read More →
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →

