Incident management solution tracks student discipline
Tyler Technologies Inc.'s Tyler Incident Management solution allows users to create and search for incidents and assign them priority and categories. The solution is used to track bullying, disciplinary action, school bus accidents, and school building and bus vandalism.
DALLAS — Tyler Technologies Inc. has introduced its Tyler Incident Management solution, which provides software for school and transportation officials to record and manage school and bus incidents.
Officials said that Tyler Incident Management is a flexible, web-based solution that can be installed in accordance with school districts’ policies and procedures, enabling school officials to follow a consistent process for incident tracking.
Within the solution, users can create and search for incidents, run reports and modify/enter information while assigning priority, categories and departments to alert key personnel of incidents around:
● Bullying. Tyler Incident Management helps districts comply with current anti-bullying laws and is flexible enough to accommodate future legislation, according to the company.
● Discipline. Incidents requiring disciplinary action can be recorded for both students and district employees.
● School bus accidents. To ensure that the proper procedural guidelines are followed, dispatchers can search the knowledge base and determine whom they need to contact and in what order.
● School building and bus vandalism. Built-in procedure guidelines can be set to automatically inform mechanics or buildings and grounds staff of vandalism, as well as alert district personnel if one or more students have been identified as being involved.
“We developed the Tyler Incident Management solution to give schools a highly flexible and functional incident tracking tool both for school buses and facilities,” said James Guzewich, president of Tyler’s Versatrans School Solution. “This solution is another example of our commitment to schools, and it’s why our clients have relied on Tyler’s industry leadership for almost 30 years.”
Tyler Incident Management can be purchased as a standalone solution or in conjunction with Tyler’s Munis enterprise resource planning solution and Versatrans student transportation solution.
For more information, go to Tyler Technologies' website.
Other stories related to Tyler Technologies:
● Monitor ridership, manage fleet with student tracking systems
More Management

Changing Lanes: AMF Bruns, Pro-Vision, CALSTART, HopSkipDrive, & Kooner
Check out who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and nonprofits.
Read More →
NCST Announces 18th Congress Event Dates, New Committees
The National Congress on School Transportation moves to St. Louis in May 2029, convening delegates and industry representatives to discuss new best practice recommendations. Now, the new committee chairs have been named.
Read More →
Key Moments from the 2026 NSTA Annual Meeting in the Mile High City
From federal policy updates and OEM presentations to speed networking and industry awards, see photos and highlights from the contractor association’s summer conference in Denver.
Read More →
HopSkipDrive Launches Spanish-Language App Update, Plans Additional Language Support
The update aims to improve communication with multilingual families by offering ride tracking, notifications, and support in Spanish, with more languages planned for the 2026-2027 school year.
Read More →
Where the Yellow Bus Takes Us: School Bus Fleet's 2026 Photo of the Year Winners
See the winning photos from School Bus Fleet's 2026 Photo of the Year contest, featuring stunning school bus images from across the U.S., from scenic landscapes to everyday moments.
Read More →
Why Emotional Intelligence Matters in Student Transportation
Learn the five key elements that bus drivers and transportation directors can use to stay calm in any situation.
Read More →
2026 Back-To-School Readiness Report
Staffing gaps, flat budgets, and the distance between “mostly prepared” and ready for the 2026-2027 school year.
Read More →
National School Transportation Association Presents 2026 Award Winners
Twenty-one individuals and contractor companies were recognized for excellence in student transportation at NSTA's annual meeting and convention in Denver.
Read More →
School Transportation Data Is Only as Powerful as the Story It Tells
Leaders say turning operational metrics into student-centered narratives can help districts justify investments and improve service.
Read More →
Photos: NYAPT Celebrates 50 Years at 2026 Conference & Trade Show
See highlights from NYAPT's 50th anniversary conference in Saratoga Springs, featuring educational sessions, awards, a trade show, networking, and more.
Read More →

