First Student announced the outcome of a collaborative effort between its local transportation team and Wichita Public Schools, resulting in student-centered strategies designed to support a calmer, safer, and more consistent ride experience for students requiring additional support.

The local First Student team meets bi-weekly with district leaders to assess student needs, share updates, and develop new approaches. In recent months, these discussions have led to practical strategies that improve staff understanding of student behavior, support proactive intervention, and promote consistency during transportation.

Behavioral Support Strategies Improve Ride Experience

One approach included introducing lightweight, soft items such as silk scarves as a safer alternative for a student who frequently throws objects. The items provide an outlet for sensory needs while helping maintain a controlled and safe environment for all riders.

“As a driver, I see this student every single day, and the difference has been significant,” said David Cantrell, a First Student driver. “What used to be a challenging ride is now calmer and more predictable for everyone on the bus. The behavioral support approach has helped me respond with more consistency and understanding.”

“By working closely with the First Student team, we’ve been able to identify solutions that are both thoughtful and effective,” said Lisa Riveros, transportation director for Wichita Public Schools. “The progress reflects ongoing communication and a shared focus on supporting students.”

First Student said its First Serves behavioral support program helps staff understand the factors behind student behavior and apply practical strategies to improve the transportation experience.

“At First Student, safety and student support guide our work,” said John Kenning, CEO and president. “Programs like First Serves, combined with strong district partnerships, help create more consistent and supportive transportation environments for students.”

First Student Donates School Bus to Support After-School Access

In a separate initiative, First Student announced a partnership with Boys & Girls Clubs of Greater Tarrant County that includes the donation of a full-size school bus to support student transportation.

The bus will be used to transport youth across Tarrant and Denton counties to and from Boys & Girls Clubs locations, helping address transportation barriers to participation in after-school programs. It will also support field trips and extracurricular activities.

“Boys & Girls Clubs play an important role in supporting students beyond the school day,” Kenning said. “This partnership helps expand access to programs that support academic and personal development.”

“Reliable transportation is one of the most significant barriers families face when accessing after-school programs,” said Daphne Barlow, CEO and president of Boys & Girls Clubs of Greater Tarrant County. “This donation will help more students safely access programs and opportunities in their communities.”

First Student said the initiative is part of its broader efforts to support student access to education and enrichment programs.