District defends driver for keeping kids on bus
Salt Lake City Schools and one of its bus drivers face scrutiny from some parents after the driver pulls over on a route because kids are unruly and refuses to let them out. District officials review the bus video and say the driver did everything right, and that the situation escalated because of a parent who showed up with a bat, demanded that his student be let off and threatened the life of the driver.
SALT LAKE CITY — Salt Lake City Schools and one of its bus drivers are facing scrutiny from some parents after the driver pulled over on a route last week because kids were misbehaving and refused to let them out, ABC 4 Utah reports.
Parents told the news outlet their kids called them frantically trying to get off the bus. Salt Lake City Schools spokesperson Jason Olsen told ABC 4 Utah the driver pulled over for safety reasons because the students were “very unruly,” yelling profanity at the driver, and at one point he had to stop the bus because a student was standing up. Police were called and school leaders arrived. While the students and driver were waiting for the police, a parent of one of the students came to take his daughter, but the driver wouldn’t let him, according to the news outlet.
District officials reviewed the bus video and said the driver did everything right, ABC 4 Utah reports. Olsen told the news outlet the footage also revealed that the situation escalated because of a parent who showed up with a bat and demanded that his student be let off and threatened the life of the driver, so the driver didn’t release any students until other school leaders arrived.
Olsen told the news outlet the timeline is under investigation, the district is sorry this happened, and the driver was doing his best to follow his training and to ensure student safety. The driver is being supervised this week and the district planned to have a training session to discuss the incident.
To read the full story, click here.
More Management
How to Build a Better Driver Training Program
Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.
Read More →
CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
Read More →
What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
Read More →
School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.
Read More →
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →


