Denver bus driver comes to rescue of stranded motorist
On a night of fierce 60 mph winds, a large sign blew into Doug Hoffacker's car on the freeway. Veteran school bus driver Susan Munoz blocked traffic from the disabled car, contacted emergency personnel and went to check on Hoffacker.

School bus driver Susan Munoz helped protect Doug Hoffacker when a mobile construction sign (right) blew into his car on the freeway.
DENVER — A school bus driver here has been dubbed a "guardian angel" by a man she helped protect when his car became disabled
Late Tuesday night, fierce 60 mph winds whipped through the Denver metro area, uprooting large trees and damaging power lines. And while thousands of people found themselves without power, Doug Hoffacker found himself in a dire situation on the I-25 freeway.
As Hoffacker traveled, a mobile construction sign blew into the middle of five lanes of traffic, striking his vehicle’s windshield. The large sign ultimately destroyed the car, rendering it inoperative.
Hoffacker miraculously sustained only a small cut on his finger despite the harsh impact, but with traffic still traveling at high speeds behind him, he hadn’t fully eluded danger.
That’s when he said a second miracle happened: Denver Public Schools (DPS) school bus driver Susan Munoz was at his car window to check on his well-being.
“She was my guardian angel that night,” Hoffacker said. “I appreciate her so very much.”
Returning from a high school athletic trip, Munoz saw the accident unfold in front of her. She stopped the bus 4 feet behind his disabled vehicle in an effort to shield it from traffic. There were no students or other passengers on the bus with Munoz.
“With cars still traveling on either side of us, I didn’t step out of the bus right away,” Munoz said. “But I knew that with my foot on the brake, even if somebody were to have hit me, the bus would not move forward and smash his car.”
She contacted emergency personnel, and moments later, once another passerby stopped his car in the lane to the right of her bus, she made contact with Hoffacker.
After confirming there were no serious injuries, she turned her attention to the traffic. She set out flares and even borrowed traffic cones from nearby construction to block off the additional lanes.
“This was a scary situation, and we are extremely grateful that no one was seriously injured,” said Nicole Portee, executive director of DPS transportation. “We are equally proud of Susan for following emergency procedures as she went above and beyond her call of duty in the name of public safety.”
Munoz is trained in first aid and CPR, and she has been a DPS school bus driver for 29 years.
For more information on DPS transportation, go to transportation.dpsk12.org.
More Management

Neighbors Helping Neighbors: Nearly 90 Years of Safely Transporting Wisconsin Students
From one farmer's act of service to a fourth-generation family business, Kobussen Buses reflects on nearly 90 years of earning the trust of Wisconsin families.
Read More →
Changing Lanes: AMF Bruns, Pro-Vision, CALSTART, HopSkipDrive, & Kooner
Check out who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and nonprofits.
Read More →
NCST Announces 18th Congress Event Dates, New Committees
The National Congress on School Transportation moves to St. Louis in May 2029, convening delegates and industry representatives to discuss new best practice recommendations. Now, the new committee chairs have been named.
Read More →
Key Moments from the 2026 NSTA Annual Meeting in the Mile High City
From federal policy updates and OEM presentations to speed networking and industry awards, see photos and highlights from the contractor association’s summer conference in Denver.
Read More →
HopSkipDrive Launches Spanish-Language App Update, Plans Additional Language Support
The update aims to improve communication with multilingual families by offering ride tracking, notifications, and support in Spanish, with more languages planned for the 2026-2027 school year.
Read More →
Where the Yellow Bus Takes Us: School Bus Fleet's 2026 Photo of the Year Winners
See the winning photos from School Bus Fleet's 2026 Photo of the Year contest, featuring stunning school bus images from across the U.S., from scenic landscapes to everyday moments.
Read More →
Why Emotional Intelligence Matters in Student Transportation
Learn the five key elements that bus drivers and transportation directors can use to stay calm in any situation.
Read More →
2026 Back-To-School Readiness Report
Staffing gaps, flat budgets, and the distance between “mostly prepared” and ready for the 2026-2027 school year.
Read More →
National School Transportation Association Presents 2026 Award Winners
Twenty-one individuals and contractor companies were recognized for excellence in student transportation at NSTA's annual meeting and convention in Denver.
Read More →
School Transportation Data Is Only as Powerful as the Story It Tells
Leaders say turning operational metrics into student-centered narratives can help districts justify investments and improve service.
Read More →

