Related: More Than 'Just a School Bus Driver'
Bus Driver Comforts Student on First Day of School
Isabel Lane of Wisconsin reaches her hand out to a frightened student on his first day of school after he boards the bus. A photo of the gesture taken by his mother is widely shared on social media.

Isabel Lane of Wisconsin held the hand of a frightened student on his first day of school. A photo of the gesture taken by his mother is widely shared on social media. Photo courtesy Amy Johnson

AUGUSTA, Wis. — A photo of a school bus driver here comforting a frightened student on his first day of school, taken by his mother, is being shared widely on social media.
The mother of Axel, a student starting a 4-year-old kindergarten program, was trying to take a photo of her son happily riding the school bus for the first time, but he became upset when it was time to board the bus, according to WEAU. Axel’s mother had to help him aboard, seating him just behind the driver, Isabel Lane. As Axel's mother took the photo, Lane placed her hand behind the seat for him to hold onto.
Lane, a bus driver for Augusta School District, said of the gesture that “it's just something that I would do,” according to the news source. She added that an action as simple as reaching out a hand to show someone who is struggling that you are there “makes a big difference in someone's day."
Lane added that Axel was waiting at the bus stop the next day by himself with a smile on his face and talked with her “the whole time,” according to WEAU.
The heartwarming image has been posted on the Augusta Police Department’s Facebook page and has been shared 406 times so far. The police department added in its post that "The compassion we see every day in our teachers, bus drivers, custodians, administration, food service staff, and paraprofessionals is truly admirable. ... We are so fortunate to be able to partner with these people!"
More Management

Transfinder Expands California Footprint with Multiple School District Wins
Six California school districts selected the company's routing platform and related transportation technology as Transfinder continues expanding its presence across the state.
Read More →NSTA's Curt Macysyn on Student Transportation History and What's Next
Hear from NSTA's executive director as we discuss student transportation's role in American history, federal regulation, driver recruitment, illegal passing, AI, and what might be next, in this Route interview.
Read More →NSTA on 250 Years of America and the Road Ahead for Student Transportation
Curt Macysyn joins The Route to discuss student transportation's role in American history, federal regulation, driver recruitment, illegal passing, AI, and the industry’s future. Sponsored by IC Bus.
Read More →
Photo Highlights: Inside the 2026 Michigan Association for Pupil Transportation Conference
Snapshots from the 2026 MAPT conference, where Michigan's school transportation professionals gathered for training, technology updates, awards, networking, and more.
Read More →
Zonar Launches Reimagined Bus Suite Web Portal
Can one platform replace your transportation software stack? Zonar says its new Bus Suite unifies routing, dispatch, field trips, GPS, and parent communication.
Read More →
Indiana Association Announces 2026 Award Winners
See who earned top honors at the 2026 School Transportation Association of Indiana conference, recognizing excellence in school transportation statewide.
Read More →
Student Transportation of America Acquires Massachusetts Contractor
Tremblay’s Bus Company and its 400-bus fleet joins the STA family of brands as the company grows its presence across the Northeast U.S.
Read More →
Michigan Association Announces 2026 Award Winners
See who earned top honors at the 2026 Michigan Association for Pupil Transportation conference, recognizing excellence in school transportation statewide.
Read More →Inside MAPT 2026: Michigan’s School Transportation Community Connects at Boyne Mountain
Check out highlights from the 2026 MAPT Summer Conference, where over 300 transportation pros gathered for training, networking, awards, and trade show.
Read More →
Summit School Services to Complete Fleetwide Samsara Technology Rollout
The company said outfitting its entire fleet with AI-powered safety and fleet management technology will strengthen student safety and operational efficiency across its local brands.
Read More →


