SBF 70 years logo
MenuMENU
SearchSEARCH

Bus Driver Comforts Student on First Day of School

Isabel Lane of Wisconsin reaches her hand out to a frightened student on his first day of school after he boards the bus. A photo of the gesture taken by his mother is widely shared on social media.

Nicole Schlosser
Nicole SchlosserFormer Executive Editor
September 13, 2019
Bus Driver Comforts Student on First Day of School

Isabel Lane of Wisconsin held the hand of a frightened student on his first day of school. A photo of the gesture taken by his mother is widely shared on social media. Photo courtesy Amy Johnson

2 min to read


Isabel Lane of Wisconsin held the hand of a frightened student on his first day of school. A photo of the gesture taken by his mother is widely shared on social media. Photo courtesy Amy Johnson

AUGUSTA, Wis. — A photo of a school bus driver here comforting a frightened student on his first day of school, taken by his mother, is being shared widely on social media.

The mother of Axel, a student starting a 4-year-old kindergarten program, was trying to take a photo of her son happily riding the school bus for the first time, but he became upset when it was time to board the bus, according to WEAU. Axel’s mother had to help him aboard, seating him just behind the driver, Isabel Lane. As Axel's mother took the photo, Lane placed her hand behind the seat for him to hold onto.

Lane, a bus driver for Augusta School District, said of the gesture that “it's just something that I would do,” according to the news source. She added that an action as simple as reaching out a hand to show someone who is struggling that you are there “makes a big difference in someone's day."

Lane added that Axel was waiting at the bus stop the next day by himself with a smile on his face and talked with her “the whole time,” according to WEAU.

Ad Loading...

The heartwarming image has been posted on the Augusta Police Department’s Facebook page and has been shared 406 times so far. The police department added in its post that "The compassion we see every day in our teachers, bus drivers, custodians, administration, food service staff, and paraprofessionals is truly admirable. ... We are so fortunate to be able to partner with these people!"

More Management

The Route thumbnail with school bus fleet logo
SponsoredMarch 19, 2026

All About Cooperative Purchasing: A Guide for School Transportation Pros

Stop bidding everything and try a simpler way. Here's how cooperative purchasing can streamline purchases while maintaining compliance. Sourcewell breaks down the process in this episode of The Route, sponsored by IC Bus.

Read More →
Yellow school bus on road with “Company Update” graphic and EverDriven logo announcing school bus routing services
Managementby News/Media ReleaseMarch 19, 2026

EverDriven Launches New School Bus Routing Services

The alternative transportation company expands its services to traditional yellow buses with the launch of a new division focused on helping school districts optimize their routes.

Read More →
Joshua Roberts of First Student Inc. recognized as a 2026 School Bus Fleet Trailblazers winner, shown in a headshot with the School Bus Fleet Trailblazers award graphic.
Managementby Elora HaynesMarch 18, 2026

2026 Trailblazer: Joshua Roberts of First Student

Roberts, 35, serves as the lead IT application engineer for vehicle electrification at First Student, where he helps shape scalable, real-world EV infrastructure to support student transportation.

Read More →
Ad Loading...
Quavion Swazer of Puyallup School District recognized as a 2026 School Bus Fleet Trailblazers winner, pictured in a headshot with the Trailblazers award graphic.
Managementby Elora HaynesMarch 18, 2026

2026 Trailblazer: Quavion Swazer of Puyallup School District

Swazer, 29, serves as director of transportation at Puyallup School District, where he champions student wellbeing and inspires the next generation of industry leaders.

Read More →
Katia Dubas of IMMI recognized as a 2026 School Bus Fleet Trailblazers winner, shown in a headshot alongside the Trailblazers award graphic.
Managementby Elora HaynesMarch 18, 2026

2026 Trailblazer: Katia Dubas of IMMI

Dubas, 38, serves as sales manager and safety advocate at IMMI, where she advances school bus occupant protection through industry education, OEM collaboration, and proactive safety policy efforts.

Read More →
Eric Kramlick of TransPar Group recognized as a 2026 School Bus Fleet Trailblazers winner, shown in a headshot alongside the Trailblazers award graphic.
Managementby Amanda HuggettMarch 18, 2026

2026 Trailblazer: Eric Kramlick of TransPar

Kramlick, 30, runs operations for TransPar in Hawaii, where he also showed dedication while helping Maui recover from the recent wildfires.

Read More →
Ad Loading...
Jonquez Moore of Little Elm ISD recognized as a 2026 School Bus Fleet Trailblazers winner, shown in a headshot with the School Bus Fleet Trailblazers award graphic.
Managementby Amanda HuggettMarch 18, 2026

2026 Trailblazer: Jonquez Moore of Little Elm ISD

Moore, 32, grew up around the school bus, leading him to the classroom and eventually inspiring high-performing teams while bringing operations in house (twice).

Read More →
Joshua Baran of Odyssey Charter School recognized as a 2026 School Bus Fleet Trailblazers winner, pictured in a headshot next to the Trailblazers award graphic.
Managementby Elora HaynesMarch 18, 2026

2026 Trailblazer: Joshua Baran of Odyssey Charter School

Baran, 38, serves as transportation supervisor at Odyssey Charter School in Delaware, where he leads daily operations with a focus on safety and professional growth.

Read More →
Tyler Maybee of Denver Public Schools recognized as a 2026 School Bus Fleet Trailblazers winner, shown in a headshot with the U.S. Capitol in the background and the Trailblazers award graphic.
Managementby Elora HaynesMarch 18, 2026

2026 Trailblazer: Tyler Maybee of Denver Public Schools

Maybee, 36, leads transportation operations for Denver Public Schools, where he is advancing equity, efficiency, and cross-department collaboration to improve student access.

Read More →
Ad Loading...
Lexi Higgins of Truckers Against Trafficking recognized as a 2026 School Bus Fleet Trailblazers winner, pictured in a headshot with the Trailblazers award graphic.
Managementby Elora HaynesMarch 18, 2026

2026 Trailblazer: Lexi Higgins of TAT

Higgins, 38, serves as director of industry engagement at TAT (Truckers Against Trafficking), where she equips school transportation professionals with the tools to recognize and report human trafficking.

Read More →