SBF 70 years logo
MenuMENU
SearchSEARCH

Sustaining a vital link between school and home

When it came time for the wheels on the bus to go ‘round and ‘round to take my 3-year-old son to developmental preschool, this nervous mother was abou...

by Elizabeth Griffin
April 1, 2005
3 min to read


When it came time for the wheels on the bus to go ‘round and ‘round to take my 3-year-old son to developmental preschool, this nervous mother was about to slam on the brakes.

Then I received a cheerful phone message. “Hello! This is Dorothy from Edmonds Transportation. I’m going to be Zachary’s bus driver this year, and I’ll pick him up at 7:45 every morning. Please call me if you have any questions. I’ll see you Monday.”

Ad Loading...

When the bright yellow school bus pulled up in front of our house, my husband, Jay, and I escorted Zack to its door. “Would you like to come up and see the bus?” Dorothy asked with a smile.

After making sure the seats were equipped to hold our son securely in place, I said, “We were thinking that we’d like to ride with Zack today, just to make sure he’s O.K.”

“That’s great!” Dorothy said. Jay sat next to Zack for the 2-mile ride while I followed in the car. Satisfied that our son was safe and seeing his delight during the trip, we were convinced to let Zack go on his own from then on.

In the five years since that first bus ride, we’ve developed a familial fondness for school bus drivers. It didn’t take long for me to realize that they are as much a part of the team that educates my child as anyone else. When I think about the most effective drivers we’ve had, I recognize five things that make them excellent:

1. They are aware of their place on the team that educates my child. Although safe driving is their primary goal, they don’t limit their job to putting Zack in his seat and driving the large vehicle that takes him to and from school. From the beginning to the end of the bus ride, they engage in positive interaction with Zack that sets him up to have a successful day.

Ad Loading...

2. They take an active role in communicating with students, parents and teachers. This keeps us all in the loop of what’s happening at home, at school and in-between. A daily exchange of information is essential for the parents of non-verbal children, and it only takes a minute or two while Zack is getting on and off the bus.

3. They extend Zack’s learning by continuing to use the methods his teachers use in the classroom. Through the use of pictures, sign language and specific phrases that give direction, they enable Zack to understand them and increase his ability to communicate in a variety of settings.

4. They provide another venue for Zack to experience inclusion and acceptance. Our driver, Irene, and assistant, Tracie, always greet Zack enthusiastically and provide many opportunities for him to talk, sing and laugh with them. He is thrilled to see them because they are his friends.

5. They teach him important skills of safety and etiquette while riding on public transportation. When Zack began riding the bus, he wore a harness to keep him safe in his seat. As he’s gotten bigger, he’s learned to stay in his seat and sit with his legs out in front of him, so he has advanced to wearing a seat belt. As he developed the ability to put on his own seat belt, his drivers reinforced the rule of keeping it on during travel time.

The impact that a bus driver can have on a child’s school experience is remarkable. When I see Zack jumping up and down in our front yard on frosty mornings as he waits for the bus, I can’t help but be thankful that the wheels on his bus continue to go ‘round and ‘round. Elizabeth Griffin is a freelance writer in Brier, Wash.

Subscribe to Our Newsletter

More Special Needs Transportation

Students walking away from a school bus with a driver in the background, representing efforts to improve student behavior support and safety in school transportation programs.

First Student Boosts Student Support in Wichita & Texas

First Student and Wichita Public Schools are using behavioral support strategies to improve student ride experiences, while a separate initiative expands access to after-school programs through a bus donation.

Read More →
Infographic showing a yellow school bus with a wheelchair lift and charts highlighting 2026 special-needs transportation statistics, including ridership changes and driver pay comparisons.
SponsoredFebruary 27, 2026

2026 Special-Needs Transportation Survey

What’s changing in special-needs transportation? This year, student transportation operators report a rising need, easing driver shortages, growing tech adoption, and evolving challenges. Sponsored by AMF Bruns of America.

Read More →
the route thumbnail with the SBF logo and a photo of Brianna Pauwee
Sponsoredby Amanda HuggettFebruary 13, 2026

The Lived-Experience Gap in Mobility Tech: An Expert Take on Safe Student Transportation

Brianna Pauwee, a product application specialist at AMF Bruns of America and a wheelchair user, drops in to The Route to share practical securement and training insights, plus the story behind the new “Beyond Mobility” podcast. The Route is sponsored by IC Bus.

Read More →
Ad Loading...
The Route thumbnail with school bus fleet logo
SponsoredFebruary 11, 2026

What Transportation Gets Wrong About Wheelchair Securement (And How to Fix It)

Brianna Pauwee, product application specialist at AMF Bruns of America and a wheelchair user shares practical securement and training insights, plus why she launched the “Beyond Mobility” podcast. The Route is sponsored by IC Bus.

Read More →
Composite image showing school transportation professionals participating in special-needs training sessions, including hands-on demonstrations and classroom instruction, with a school bus visible in

Keeping Up With Special-Needs Training & Standards: What Districts Need To Know in 2026

As the number of students with disabilities and IEPs rises nationwide, transportation teams face growing pressure to stay compliant, confident, and trained. Explore what’s evolving and how to stay on top of it all.

Read More →
School Transportation
SponsoredFebruary 9, 2026

How Supplemental Transportation Helps Close Driver Gaps

Ongoing driver shortages nationwide are forcing tough transportation decisions. See how districts are using supplemental transportation to maintain coverage for high-needs students.

Read More →
Ad Loading...
driver of the year award logo against a dark blue backdrop with text that says "Nominations Now Open" and the AMF Bruns and School Bus Fleet logos
Special Needs Transportationby StaffFebruary 5, 2026

Announcing 2026 Special-Needs Driver of the Year Nominations

Honoring the exemplary accomplishments of school bus drivers transporting students with disabilities, AMF Bruns of America’s ninth annual National Special-Needs School Bus Driver of the Year Award series is open for nominations!

Read More →
Graphic showing a school bus with a wheelchair lift deployed and the headline “Special Needs Ridership Rises & More Trends,” highlighting 2026 School Bus Fleet special-needs survey results.

Special-Needs Transportation Shifts in 2026: More Riders, More Tech, New Pressures [Survey Report]

What’s changing in special-needs transportation? Operators report a rising need, easing driver shortages, growing tech adoption, and emerging challenges. Details here! Survey sponsor: AMF Bruns of America.

Read More →
An aerial photograph of Jersey City, New Jersey, during the day.

New Jersey Legislature Approves Special Education Transportation Task Force

The state moves to review special education transportation policies following safety concerns raised by families and advocates.

Read More →
Ad Loading...
SponsoredJanuary 19, 2026

Fleet Software ROI: Transforming School Transportation

Keeping buses safe, reliable, and on schedule requires more than manual processes. This eBook explores how modern fleet software supports school transportation teams with automated maintenance scheduling, smarter video safety tools, and integrated data systems. Discover practical ways fleets are reducing breakdowns, improving safety, and saving valuable staff time.

Read More →