SBF 70 years logo
MenuMENU
SearchSEARCH

Identifying key challenges in special-needs transportation

In SBF’s 2004 exclusive special-needs survey (see February issue, pg. 20), transportation directors and managers from across the country were a...

March 1, 2004
3 min to read


In SBF’s 2004 exclusive special-needs survey (see February issue, pg. 20), transportation directors and managers from across the country were asked what their greatest challenge is in special-needs transportation. The concern named most by respondents (13 percent) was not having sufficient funding and available resources, but answers to the question came in an array of categories. Following is a list of some of the more informative and revealing responses.


  • The biggest challenge is handling the needs of students with inadequate information regarding the student problem.


  • The locations of classrooms — scattered from 14 to 55 miles from students’ homes. Most want to start and end their day at the same time. This causes us to contract several routes, because we can’t be everywhere at one time.


  • Lack of timely communication when a child moves.


  • Understanding the need of the individual student and training drivers in those needs.


  • We transport 134 students and adults (ages 2-78) on our buses and another 65 adults on a van shuttle service. We cover the entire county, which is the seventh largest in the state, covering over 610 square miles. It is difficult to keep the bus routes within the 90-minute ride time and have numbers on the buses to make it as cost effective as possible.


  • Convincing the administration that more training is needed for special-needs drivers.


  • This year we were short on drivers, so we have had a tough time meeting schedule. We are attempting to accelerate the acquisition process, but the struggle continues.


  • Not having enough opportunities to provide input into transportation’s concerns when transporting some children with very severe disabilities.


  • The parents can be a challenge, especially in having the students ready for the morning pickup and being at home in the evening for dropoff.


  • With budget constraints and reduced funding, the number of special-needs students keeps increasing.


  • The cost and difficulty of finding the extra buses, drivers and techs to drive and ride the special runs.


  • Keeping up with a transient population. Some of our students move four or more times in a school year and go to school outside of established attendance zones.


  • Some narrow streets in the city cannot accommodate a bus, and some private bridges in the outlying areas will not support a bus.


  • Finding and keeping qualified bus monitors.


  • Paperwork on new students, and scheduling new students in on routes.


  • Training for drivers, because the disabilities are so diverse.


  • Encouraging the diagnosticians and administrators to treat special-needs transportation as a need, not a perk.


  • Getting medical information that is beneficial for the drivers to them without compromising confidentiality.


  • Making sure the wheelchairs are secure.


  • It is hard to be at all the schools at the correct start/release times. If the times were staggered, it would be helpful.


  • Getting the initial intake information to determine services that need to be provided. We have a new form, but nobody involved with the IEPT process wants to embrace another form.


  • The distance we have to take a child to meet the program needs that are not offered in our district.


  • My greatest challenge is providing monitors with the correct attitude for the special-education students.


  • Continued addition of students to special-needs buses for behavior not resulting from their disabilities, simply to meet attendance laws.


  • The cost per vehicle for runs with small numbers of students.


  • Behavior management is a priority issue for this population. There are also concerns regarding responsibility of the school district and transportation in the role of providing medical services on the bus. Child restraint is another area that has come to the forefront regarding the safe transportation of our students and receiving credible training in regard to this issue.

Subscribe to Our Newsletter

More Special Needs Transportation

Students walking away from a school bus with a driver in the background, representing efforts to improve student behavior support and safety in school transportation programs.

First Student Boosts Student Support in Wichita & Texas

First Student and Wichita Public Schools are using behavioral support strategies to improve student ride experiences, while a separate initiative expands access to after-school programs through a bus donation.

Read More →
Infographic showing a yellow school bus with a wheelchair lift and charts highlighting 2026 special-needs transportation statistics, including ridership changes and driver pay comparisons.
SponsoredFebruary 27, 2026

2026 Special-Needs Transportation Survey

What’s changing in special-needs transportation? This year, student transportation operators report a rising need, easing driver shortages, growing tech adoption, and evolving challenges. Sponsored by AMF Bruns of America.

Read More →
the route thumbnail with the SBF logo and a photo of Brianna Pauwee
Sponsoredby Amanda HuggettFebruary 13, 2026

The Lived-Experience Gap in Mobility Tech: An Expert Take on Safe Student Transportation

Brianna Pauwee, a product application specialist at AMF Bruns of America and a wheelchair user, drops in to The Route to share practical securement and training insights, plus the story behind the new “Beyond Mobility” podcast. The Route is sponsored by IC Bus.

Read More →
Ad Loading...
The Route thumbnail with school bus fleet logo
SponsoredFebruary 11, 2026

What Transportation Gets Wrong About Wheelchair Securement (And How to Fix It)

Brianna Pauwee, product application specialist at AMF Bruns of America and a wheelchair user shares practical securement and training insights, plus why she launched the “Beyond Mobility” podcast. The Route is sponsored by IC Bus.

Read More →
Composite image showing school transportation professionals participating in special-needs training sessions, including hands-on demonstrations and classroom instruction, with a school bus visible in

Keeping Up With Special-Needs Training & Standards: What Districts Need To Know in 2026

As the number of students with disabilities and IEPs rises nationwide, transportation teams face growing pressure to stay compliant, confident, and trained. Explore what’s evolving and how to stay on top of it all.

Read More →
School Transportation
SponsoredFebruary 9, 2026

How Supplemental Transportation Helps Close Driver Gaps

Ongoing driver shortages nationwide are forcing tough transportation decisions. See how districts are using supplemental transportation to maintain coverage for high-needs students.

Read More →
Ad Loading...
driver of the year award logo against a dark blue backdrop with text that says "Nominations Now Open" and the AMF Bruns and School Bus Fleet logos
Special Needs Transportationby StaffFebruary 5, 2026

Announcing 2026 Special-Needs Driver of the Year Nominations

Honoring the exemplary accomplishments of school bus drivers transporting students with disabilities, AMF Bruns of America’s ninth annual National Special-Needs School Bus Driver of the Year Award series is open for nominations!

Read More →
Graphic showing a school bus with a wheelchair lift deployed and the headline “Special Needs Ridership Rises & More Trends,” highlighting 2026 School Bus Fleet special-needs survey results.

Special-Needs Transportation Shifts in 2026: More Riders, More Tech, New Pressures [Survey Report]

What’s changing in special-needs transportation? Operators report a rising need, easing driver shortages, growing tech adoption, and emerging challenges. Details here! Survey sponsor: AMF Bruns of America.

Read More →
An aerial photograph of Jersey City, New Jersey, during the day.

New Jersey Legislature Approves Special Education Transportation Task Force

The state moves to review special education transportation policies following safety concerns raised by families and advocates.

Read More →
Ad Loading...
SponsoredJanuary 19, 2026

Fleet Software ROI: Transforming School Transportation

Keeping buses safe, reliable, and on schedule requires more than manual processes. This eBook explores how modern fleet software supports school transportation teams with automated maintenance scheduling, smarter video safety tools, and integrated data systems. Discover practical ways fleets are reducing breakdowns, improving safety, and saving valuable staff time.

Read More →