SBF 70 years logo
MenuMENU
SearchSEARCH

Even 'Great Fleets' are desperate for drivers

Putting together the “Great Fleets” section of this issue was a great learning experience for me and my staff. We spoke with dozens of transportation managers in preparing this article.

by Steve Hirano, Editor
October 1, 1999
3 min to read


Putting together the “Great Fleets” section of this issue was a great learning experience for me and my staff. We spoke with dozens of transportation managers in preparing this article. Though it was the busiest time of their year, they graciously donated precious minutes of their day to answer our questions and dig through their photo collections for something publishable. As always, I learned something new from every conversation. At Corpus Christi Independent School District in Texas, the transportation department sends a mechanic’s helper in a golf cart stocked with lights and fluids through the parking lot to make minor repairs while drivers pre-trip their buses. At Tulsa Public Schools in Oklahoma, the special-needs buses are being equipped with GPS systems and laptop computers. And, at Aurora Public Schools in Colorado, school buses are equipped with blue-light alarms that can be secretly activated to alert other drivers or police of a hostage or weapons situation on the bus.

Not immune from shortage
One thing, perhaps, that wasn’t new — yet was still surprising — was the constant reference to the driver shortage. Except for a few lucky fleets, nearly every “Great Fleet” operator cited a problem with finding and keeping drivers. “Absolutely horrendous” was how one transportation manager phrased it. Several others said, “It’s our biggest challenge.” We all know that the driver shortage is not new. Depending on the health of the economy and the level of unemployment, the driver shortage ranges from merely aggravating to nearly debilitating. Right now, it’s beyond nearly debilitating at many school bus operations. At Shawnee Heights School District in Kansas, the transportation department began the school year by advising schools that buses won’t be available for activity trips — because of the driver shortage. To meet the needs of regular routes, the district has conscripted custodians, mechanics and building and grounds employees to drive school buses. This practice, of course, leaves gaping holes in their other assigned areas. More importantly, these people are not as thoroughly trained as regular drivers. The bottom line is that safety is compromised when other district or contractor employees have to substitute as drivers. Now the difficult part — outlining a solution to this problem. On the face of it, school bus driving is a tough sell. You can tick off a laundry list of potential obstacles, including low pay, licensing, split shifts, tremendous responsibility and passenger management problems. When you consider the width and height of all these barriers combined, it makes you wonder how school transportation managers find any drivers.

Ad Loading...

Keep your drivers happy
Because the unemployment rate is so low — and so many “simpler” full-time jobs are available — you may want to focus as much on retention as recruitment. Here are a few suggestions that I’ve borrowed from our “Great Fleets” on retaining drivers, the “antidote” to a bad case of the driver shortage blues.

  • Create a family atmosphere that allows the drivers to feel comfortable.

  • “Personalize” them in the department or company newsletter.

  • Train them until they’re fully competent, then train them some more.

  • Seek their input through committees.

Ad Loading...
  • Entrust them with decision-making responsibilities.

  • Fight for higher wages.

  • Talk to them.

  • Listen to them.

  • Praise them constantly. Here’s my final word of advice: Never forget how difficult their job is. That’s easy to do when your own job is so demanding.

Subscribe to Our Newsletter

More Management

A red, white, and blue graphic with pictures of Thomas Gray and text reading "Honoring U.S. Veterans: Thomas Gray's Story."
Managementby Elora HaynesMay 4, 2026

What Happens When Battle-Tested Leadership Meets Student Transportation?

See how Thomas Gray brings Marine Corps discipline and logistics expertise to Dayton Public Schools in this article celebrating National Military Appreciation Month.

Read More →
Close-up of fuel pump nozzles at a gas station, representing rising diesel costs and fuel management challenges for school bus fleets.

Diesel Prices Spike: Tips to Cut Fuel Costs with Data and New Geotab Tools

With diesel prices up 46%, new Geotab analysis points to tools that help fleets reduce idling, detect fuel anomalies, and recover hidden fuel costs across operations.

Read More →
School Bus Fleet leadership update graphic featuring Transit Technologies and headshots of Lisa Horkins, Nunu Dueman Yates, Michael Lei, Srithal Bellary, and Cristina Wheless.
Managementby News/Media ReleaseApril 30, 2026

Transit Technologies Announces New Executive Appointments

The Bytecurve and busHive parent company has multiple new faces on its executive team as the company focuses on AI platform growth.

Read More →
photo of a woman seated at a desk talking to a man, looking at a tablet
Managementby News/Media ReleaseApril 29, 2026

IC Bus Introduces ‘My International’ to Connect Fleet Vehicles, Data, and Service

Available on desktop or mobile, the digital ecosystem brings fleet monitoring, service management, vehicle insights, and dealer communication into a single interface.

Read More →
A graphic with an image of a school bus's rear bumper, a Transfinder logo, and text reading "More District Installs Across the U.S."
Managementby StaffApril 29, 2026

More Districts Tap Transfinder for Routing, Tracking, and Communication Tools

See which users in Illinois, New York, Ohio, and Pennsylvania are adopting Transfinder’s routing, tracking, and parent apps.

Read More →
Ad Loading...
Sonim XP5plus 5G rugged mobile radio device on orange background labeled “New Product,” highlighting push-to-talk communication and durability for school bus fleet operations.
ManagementApril 28, 2026

AT&T, Sonim Launch XP5plus 5G LMR Device for School Bus Fleets

The new radio combines durability, push-to-talk, and FirstNet connectivity, offering a cost-effective communication solution for fleets.

Read More →
EverDriven graphic over a mountain landscape highlighting high caregiver trust and Washington State milestone, emphasizing student transportation safety, reliability, and service growth.
Managementby News/Media ReleaseApril 23, 2026

EverDriven Celebrates Milestones in Washington; Caregiver Trust Tops 80%

EverDriven marks 18 years and 17 million miles in the Evergreen state while new data shows 8 in 10 caregivers would recommend its student transportation solution.

Read More →
A woman holds a tablet and waves at children disembarking a school bus.
Managementby StaffApril 21, 2026

Zum Raises $100 Million, Cites ‘Transportation Anxiety Crisis’ in New Research

New funding and national research highlight student transportation challenges as Zum looks to scale its Connected Mobility Experience platform nationwide.

Read More →
Ad Loading...
a line of pro-vision employees stand in front of branded company vans
Managementby News/Media ReleaseApril 21, 2026

Pro-Vision Video Installs Now Backed by MECP-Certified Techs

The certification validates expertise in complex vehicle technology installations, making it the first fleet video solutions provider to achieve the milestone.

Read More →