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ArticlesMarch 1, 1999

Staff Empowerment Is Objective of Team Management System

By adopting a decentralized, team-oriented structure, Tulsa's transportation department has shifted decision-making power to the rank and file.

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ArticlesMarch 1, 1999

Head Start Programs Push 'Commitment' to Recruit, Retain Drivers

Fortunately, wages are not the driving force for employment. 'Making a difference' is the leading attraction, and many parents respond.

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ArticlesFebruary 1, 1999

Driver turnover hurts, but there's gain in pain

I'd like to offer my own advice on dealing with the driver shortage. Some of this is drawn from my experience in the publishing world, which has its own healthy share of turnover.

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ArticlesFebruary 1, 1999

Staying Power: Keys to Improving Driver Retention

Job satisfaction is the key to retaining drivers. Treat them with respect, compensate them fairly, show your appreciation - or lose them.

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ArticlesSeptember 1, 1998

The Secret of Letting Go

Consistency, documentation and progressive discipline are the keys to 'successful' termination of drivers and others.

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