It’s not even time yet for the November presidential election, and we got school bus operators warmed up to vote on issues relevant to the industry. This year’s School Bus Fleet ConneX (SBFX) featured a new activity that let operators share their opinions on various trends.
1. What have you found works best for bus driver recruitment/retention?
Staff recommendations/referrals: 18%
Retention bonuses: 5%
Opportunities for growth/professional development: 3%
Promoting benefits (insurance, hours, pay): 16%
All of the above: 53%
Other: 5%
7. Which key factor contributes most to your department’s success?
8. How has customer service for your department evolved?
We are more visible and engaged in the community: 24%
Technology has made it easier as our app shares information in real time: 32%
It's harder because community expectations grow faster than we can keep up: 34%
It's about the same as over the past three to five years: 7%
Other: 2%
9. Have you considered contracting a company to operate all or a portion of your school bus service?
Yes, it will allow our district to focus on transportation rather than fleet maintenance and/or driver recruitment: 8%
Yes, for special needs transportation or other routes with unique challenges: 3%
No, we are happy with our in-house transportation program: 65%
We are already working with a contractor: 13%
Other: 13%
10. What about your job keeps you up at night?
Do any of these results surprise you? Weigh in in the comments!
Add your own voice to the conversation and join us at the next SBFX!