SchoolBus logo in red and orange
MenuMENU
SearchSEARCH

New York City Advances School Bus Service Oversight Bills

The Student Transportation Oversight Package (STOP) increases reporting requirements for the city’s Department of Education and requires two-way radio and GPS systems on all school buses.

Nicole Schlosser
Nicole SchlosserFormer Executive Editor
Read Nicole's Posts
January 10, 2019
New York City Advances School Bus Service Oversight Bills

The New York City Council advanced several bills that aim to increase oversight of various aspects of school bus service, including how routing and complaints are handled and requiring GPS on all buses. File photo courtesy Katrina Falk

4 min to read


The New York City Council advanced several bills that aim to increase oversight of various aspects of school bus service, including how routing and complaints are handled and requiring GPS on all buses. File photo courtesy Katrina Falk

NEW YORK CITY — The city council voted on Wednesday to advance several bills that aim to increase oversight of various aspects of school bus service, including how routing and complaints are handled and requiring GPS on all buses.

The Student Transportation Oversight Package (STOP) increases reporting requirements for the New York City Department of Education (DOE), such as mandating that it report on policies and goals related to providing school bus service, the duration of school bus routes, bus delay frequency, and complaints about routes, bus employees, and other school bus services, according to a news release from the New York City Council. The package also includes a bill that requires the DOE to create and distribute a school bus transportation guide.

Another bill in the package requires the placement of two-way radio and GPS systems on school buses. Authorized parents and guardians would also be given access to the real-time location of their child’s school bus whenever it is in use.

All of the city’s 10,000 school buses will need to have the system installed by September, according to WABC, and 6,000 of those buses are currently equipped with the technology.

Additionally, the council advanced legislation that would require the Department of Records and Information Services (DORIS) to list city agency reports on its website, and on legislation that would clarify, for the purposes of enforcing prohibitions against unauthorized commuter van services, that definitions of “for-hire vehicle” and “commuter van” do not include a bus service operating pursuant to a contract with any government.

“Many of our city’s families rely on school buses to get their children to and from school in a safe and timely manner, and they deserve better than the dismal conditions and service they faced at the start of the school year and during Winter Storm Avery,” said Council Member Mark Treyger, chair of the Committee on Education. “This legislation will provide access to comprehensive data about our city’s school transit services, creating the layers of transparency and accountability we need to work towards a safer way of getting our kids to and from school with dignity and respect.”

Below are more details on some of the bills of note in the package:

•   Introduction 89-C would require the DOE to report twice a year on the number of school bus routes scheduled to take less than an hour, between one and two hours, and over two hours, and the average length of time scheduled for school bus routes in each community school district. The bill would also require the DOE to share actual school bus transportation times, as recorded by GPS trackers, with the council twice a year.

•   Introduction 451-B would require the DOE to distribute a school bus ridership guide in hard copy and electronically to all students and parents. This guide would include a description of eligibility for school bus services, what the services entail, information for parents and students living in temporary housing and students in foster care, and the responsibilities of students and parents using DOE’s school bus services.

•   Introduction 926-B would require the DOE to share with parents and post on its website how they can file a complaint about a school bus employee, the process by which the department investigates such a complaint, and the possible results of such an investigation. The bill also requires DOE to share the protocols for school bus services in inclement weather emergencies.

•   Introduction 929-B would require the DOE to report twice a year on all of the calls and complaints received from parents and guardians about school bus services; the investigations DOE opened into school bus employees; the number of those investigations that were substantiated; and a description of outcomes taken by DOE in the event of a substantiated investigation.

•   Introduction 1148-B would require the DOE to report twice a year on how school bus routes are determined, goals for time limits for bus routes, and any other goals relating to school bus services. This bill would also require the DOE to report twice a year a list of school bus vendors who completed a dry run of their route as required by their contract, and those bus vendors who are not in compliance with their contractual obligations to complete dry runs.

The bill would also require the DOE to share with parents and guardians before the start of the school year their child’s bus route, scheduled arrival and departure times, the vendor assigned to such route, and how a parent can appeal or make a request about the route. The bill would also require the DOE to let parents know daily if their child’s bus is late arriving to or departing school.

•   Introduction 1173-B would require the DOE to report twice a year on its school bus services, including vendors providing school bus transportation to students, the number of vehicles and employees used by those vendors, the number of bus routes and transportation sites in use, the number of students using school bus transportation, including the type of students, and the categories of students who are eligible for DOE transportation services. The bill would also require the DOE to report twice a year on the frequency of school bus delays and no-shows.

The package now awaits Mayor Bill DeBlasio’s signature.  

More Management

the contractor of the year award logo on an orange background with confetti
Managementby StaffFebruary 2, 2026

Nominations Open for 2026 Contractor of the Year

We're looking for an amazing school bus contractor executive who embodies dedication, excellence, and innovation. Nominate the greats you know for SBF's 2026 award! Nominations close March 31.

Read More →
SponsoredFebruary 2, 2026

Honoring Heroes Behind the Wheel: Award Nominations Open

Nominations are now open for the second annual 2026 School Bus Driver Hero Award. Help us honor the drivers who selflessly dedicate themselves to ensuring the safety, well-being, and success of the students they transport every day.

Read More →
two men stand in front of a school bus in tennessee
ManagementJanuary 30, 2026

A New Chapter for Tennessee Pupil Transportation: A Vision Grounded in Service, Partnership, and Purpose

Check in with Tennessee’s new state transportation manager, Josh Hinerman, as he reflects on his journey, path to leadership, and priorities for student-centered transportation.

Read More →
Ad Loading...
A b2x rewards logo and graphic reading "Read. Learn. Earn."
Managementby StaffJanuary 29, 2026

Bobit Business Media Launches B2X Rewards for School Transportation Professionals

The new program rewards B2B audience readers for engaging with trusted content and suppliers, earning them points toward events, travel, and more.

Read More →
SponsoredJanuary 29, 2026

8 Ways To Simplify and Streamline School Bus Fleet Operations

What if your fleet technology actually worked together? Learn eight practical strategies to integrate multiple systems into one platform, unlocking clearer insights, stronger safety standards, and smoother daily operations.

Read More →
Headshots of Heather Free, Regional Director for NAPT Region 3, and Frank Marasco, Regional Director for NAPT Region 6, displayed with NAPT election results graphic.
Managementby News/Media ReleaseJanuary 28, 2026

NAPT Announces Two New 2026 Regional Directors

NAPT announced the results of its 2026 special election, naming new regional directors for Regions 3 and 6.

Read More →
Ad Loading...
School Bus Fleet graphic about building better school board relationships, featuring a blurred boardroom meeting.
Managementby Bret E. BrooksJanuary 28, 2026

Building Stronger Partnerships: How School Transportation Can Improve Relationships With School Boards

Strong communication and trust between transportation leaders and school boards are essential to safe, effective operations. Here’s how to build a better partnership.

Read More →
Graphic for NAPT Love the Bus Month reading “Education, Delivered,” with a yellow school bus icon, heart graphics, and the text “February 2026” on a light background.
Managementby Staff and News ReportsJanuary 27, 2026

NAPT Releases 2026 Love the Bus Toolkit

Get ready to promote our industry's favorite month of the year! Gear up to recognize Love the Bus Month with these new resources.

Read More →
headshot of eric boule and text next to it that says "five questions with eric boule micro bird" and the school bus fleet logo
ManagementJanuary 22, 2026

5 Questions: Inside Micro Bird’s Market Growth

Let’s check in with the Canadian manufacturer with a new U.S. presence! Hear first-hand about Micro Bird’s expansion and the company’s long-term North American vision.

Read More →
Ad Loading...
Two young students wait at a bus top while a school bus drives up with text reading "Biz Briefs."
Managementby StaffJanuary 21, 2026

School Bus Business Briefs: Tech Updates & Industry Recognition

From software updates to AI video search, major contracts, and global ratings, here’s the latest school bus supplier and OEM news.

Read More →