Fleet management visionary Charles Arsenault retires
As the founder of maintenance software supplier Arsenault Associates steps down, Jack Boetefuer is named CEO. Arsenault launched the company to serve the fleet maintenance sector in 1979.
BURLINGTON, N.J. — Charles Arsenault has retired as CEO of Arsenault Associates, and Jack Boetefuer has been appointed to the role.
The move represents the completion of a long-term succession strategy for the maker of Dossier fleet asset maintenance management software.

Boetefuer joined Arsenault in 2004 as vice president of sales and business development. He took over day-to-day operations in 2006 when he was named president in the first step of a planned transition.
According to the company, Boetefuer revised and fine-tuned Arsenault's business model while assembling a team of fleet management experts and marketing, development, sales and tech support staff to improve the company's ability to support customers and aggressively grow the business.
"Charlie had incredible insight and vision when he founded Arsenault Associates in 1979 to provide management expertise and technology to a desperately underserved fleet maintenance sector," Boetefuer said. "He put us and our customers on a path for mutual success going forward."
Arsenault said that "stepping back is much easier when you can follow a well-planned path, and when you have a strong successor. ... The company has been greatly strengthened by Jack's leadership over the last eight years."
Arsenault will remain involved with the company as a management consultant, strategic advisor and occasional spokesperson.
"Looking back, I am extremely proud of everything that we have achieved," the company founder said. "Looking forward, the future is bright."
More Maintenance
Cummins on Smarter, Simpler Engine Innovation
Cummins discusses its first-ever gasoline engine for school buses, EPA 2027, and why bus fleets still want durable, simpler internal combustion options.
Read More →
Report: 72% of Diesel School Buses Now Use Advanced Low-Emission Engines
New data shows advanced low-emission diesel technology continues expanding across school bus fleets, even as electric bus adoption gains momentum.
Read More →
Vampire Tools' CAIMAN 7.5-Inch Multi-Purpose Screw Extractor Long-Nose Pliers with Crimper
Vampire Tools introduced the VAMPLIERS Caiman 7.5-inch multi-purpose pliers, combining screw extraction, cutting, crimping, and gripping functions into a single tool designed for fleet maintenance professionals.
Read More →How Advanced Diagnostics Helps Bus Fleets Stay Ahead of Repairs
Chat with Noregon’s Kevin Smallhorn at ACT Expo about bus diagnostic tools, telematics integration, CNG maintenance support, and strategies to help reduce downtime and improve uptime.
Read More →
How School Bus Fleets are Getting Ahead of Breakdowns
Don’t let bus downtime wear you down. Here’s how bus operators are shifting from manual processes to AI-powered, data-driven maintenance systems for improved reliability and safety.
Read More →
Pennsylvania School Bus Maintenance Team Praised for Dedication to Safety
Matthews Bus Company’s West Jefferson received a letter of commendation from the Pennsylvania State Police for their fleet inspections.
Read More →
From Chaos to Clarity: How School Districts Are Running Leaner Transportation Operations
Covering 38 routes on a Friday afternoon. Buses idling while routes overlap. Parents calling nonstop about late arrivals. Sound familiar? This whitepaper explores how district transportation leaders solved these exact problems — and what measurable results followed.
Read More →2026 School Bus Fleet Vendor Directory & Buyer's Guide
Searching for the right equipment, technology, or services for your school transportation program? This industry guide brings together manufacturers and suppliers across the entire school bus market, all in one place. Download it to find the partners who can help move your operation forward.
Read More →2026 School Bus Maintenance Survey
What top challenges are school bus maintenance teams facing in 2026? Explore new trends from School Bus Fleet’s annual maintenance survey covering fleet composition and age, fuel types, used vs. new purchasing patterns, technician pay and certifications, and the impact of the driver shortage. Survey sponsor: Dayton Parts.
Read More →
Fleetio Launches AI-Powered Maintenance Service Advisor
The company’s new AI tool helps fleet managers approve repairs faster, prioritize maintenance, and reduce shop time across high-volume fleets.
Read More →
