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Management

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dealing with complaint calls
Articlesby Michael P. DallessandroJuly 1, 2007

6 Ways to Lower the Volume of Complaint Calls

Dealing with angry parents or community members can be taxing. Here are six ways to increase your success rate fielding emotionally charged phone calls.

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ArticlesJuly 1, 2007

Enhancing Driver Health & Wellness

Transportation directors point to high stress levels and weight control when asked about the top health concerns involved with being a bus driver. Man...

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Articlesby StaffJuly 1, 2007

The Road Gets Tougher for Contractors

Providing contracted transportation services for school districts has never been easy, but it seems to be getting tougher every day. At least, that’s ...

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ArticlesJuly 1, 2007

Enforcing Assigned Routes and Stops

It is important for school districts or contractors who provide school busing to ensure that students use the assigned bus stop and bus run. When this...

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ArticlesJuly 1, 2007

GPS Takes School Transportation by Storm

Initially designed to aid the U.S. Department of Defense, global positioning system (GPS) technology has been more widely used in the past few years. ...

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Articlesby StaffJuly 1, 2007

Spotlight on Technology

Wireless access to surveillance footage Seon Design Inc. This past spring, Seon debuted its Smart-Reach wireless bridge for the ...

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Articlesby StaffJuly 1, 2007

Product Highlights

Replacement brake lines for buses offered Classic Tube has added 1996 International 3800 Series replacement brake lines for buses to its p...

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ArticlesJuly 1, 2007

Partnering with a purpose

It’s amazing how quickly we adapt. I never thought I’d be paying more than $3 a gallon for gasoline, but it’s become a way of life now. Putting $50 of...

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ArticlesJune 1, 2007

You'll hear from me

You'll be hearing a lot from me over the next several weeks, both literally and figuratively.

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Articlesby StaffJune 1, 2007

China to compete in school bus market?

Now that they have penetrated the U.S. tour and charter market with motorcoaches, will it be much longer before Chinese vehicle manufacturers compete for a slice of the U.S. school bus market?

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