The trouble with cutting bus service
Increased traffic around schools is one of the key problems. In situations like this, long lines of vehicles often build up in the morning and afternoon.
In Etiwanda, Calif., cutting school bus service caused what one parent described as “chaotic traffic conditions” around two schools, Etiwanda Colony Elementary and Summit Intermediate.
The Etiwanda School District discontinued regular-education bus service in the 2010-11 school year because of budgetary issues.
On Dec. 4 of last year, 9-year-old Ashlyn Gardner and her 7-year-old brother Landon were crossing a street near Etiwanda Colony Elementary when they were struck by a pickup truck. Ashlyn was killed.
After the accident, local parents started two online petitions calling for the return of school bus service.
“Taking away the buses has resulted in chaotic traffic conditions daily at Colony and Summit schools,” Tressy Capps’ petition at MoveOn.org says. “Our kids’ safety must come first!”
As of late March, a combined total of more than 1,300 people had signed the petitions.
Traffic, safety issues
In my editorial in our last issue, I discussed the notion that districts have a responsibility to be “in the transportation business,” which some disagree with. Here, I want to draw attention to issues that arise when districts decide to cut school bus service.
As shown in the Etiwanda example, increased traffic around schools is one of the key problems. In situations like this, long lines of vehicles often build up in the morning and afternoon. Students who walk or bike from home — and students whose parents drop them off a distance from the school — have to navigate more traffic, and therefore more risk.
Cutting bus service also deprives students of the safest way to get to school. As federal statistics show, even riding with a parent is not as safe as the yellow bus.
Another problem with cutting school bus service: Parents will fight it. That became clear in Etiwanda. Another example was at Hoover (Ala.) City Schools, where the board decided last summer to stop regular-ed transportation with the 2014-15 school year. However, many parents, students and other community members fervently protested, and the board later rescinded its decision to cut bus service.
Bring back the buses
At Etiwanda School District, about a month after the accident that killed Ashlyn Gardner and spurred the parent petitions, the board decided to bring regular-ed transportation back — to an extent. The board opted to implement a pilot transportation program for students who live at least 3 miles from their elementary or middle school of residence.
In the program, parents pay $40 per month per student, with the district contributing the remaining cost. (Special-ed transportation service is still provided free of charge.)
The pilot program was scheduled to run from March 25 to May 22. Etiwanda Superintendent Shawn Judson said in a letter to parents that the initiative offers “several positive outcomes” for the district.
“It allows the district to use excess seats for regular-education students on some current special-education bus routes and to recover revenue for those seats,” Judson said. “The program also has the potential to reduce congestion around these schools.”
At the end of this school year, the board of trustees will evaluate the feasibility of continuing the program in 2014-15.
The pilot program idea didn’t appear to appease some parents, but perhaps everyone can agree that limited bus service is better than no bus service.
More Management
How to Build a Better Driver Training Program
Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.
Read More →
CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
Read More →
What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
Read More →
School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.
Read More →
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →

