Parent Volunteers on the School Bus?
What do you think of allowing parent volunteers to ride buses to help manage the students? I’m all for it, as long as background checks are done a...
What do you think of allowing parent volunteers to ride buses to help manage the students? I’m all for it, as long as background checks are done and training is required. There would be a conflict of interest if a parent volunteer was on the same bus as their child. Jason Sherman, contract manager First Student, Bloomington, Ill. Placing the training, trust and authority in the bus driver when keeping kids safe is the top priority. I agree that parents don’t necessarily need to be on the bus. Regardless, in some school districts this volunteer action could be of much use. Background checks are not necessary, in my opinion, since all passengers, including parents on the bus, are under the authority of the bus driver. Are we going to start doing background checks on all the passengers? A parent volunteer training class requirement I would think to be most appropriate. James Kraemer, director www.2safeschools.com I do not agree that bus attendants should be assigned to regular-education buses. There should be only one authority figure on the bus, and having an assistant would be a form of abdication of that authority. John Farr, transportation director Oceanside (Calif.) USD
More Management

Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →
Changing Lanes: Executive Moves at Summit School Services, Zum, STA, Cummins, Transit Technologies, Driventic, & Cadex
See who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and private contractors.
Read More →
Industry Moves: Companies Expand Fleet Service & EV Infrastructure Footprints
The new facilities and regional hubs could mean faster access to shop equipment, charging support, and transportation technology for fleet operators.
Read More →
Doing More With Less: How Transportation Directors Can Prioritize Safety Amid Budget Uncertainty
With diesel prices soaring and nearly one-third of transportation directors expecting budget cuts, maintaining student safety has never been more challenging. Download this guide to learn how leading districts are prioritizing risk, funding critical safety technology, and building stronger budget cases with data.
Read More →
Zum Reaches 19 States With New York Expansion
The addition of the Empire State to the student transportation company's roster marks a growing expansion in the Northeast as it scales its tech and school bus services.
Read More →


