SchoolBus logo in red and orange
MenuMENU
SearchSEARCH

12 tips for effective special-needs training

Use local resources within your special-education department to train drivers and attendants in managing student behavior during the bus ride.

by Cheryl Wolf
February 3, 2012
12 tips for effective  special-needs training

Cheryl Wolf is a special-needs transportation specialist with nearly 30 years of experience in the school bus industry. She can be reached at cwolf22@comcast.net or (765) 426-9747.

3 min to read


Transporting students with disabilities safely is a very complex procedure that requires, by federal guidelines, training for anyone providing the related service.

School bus drivers and attendants need to be trained and qualified in operating equipment, federal and state laws pertaining to transporting students with disabilities, loading and unloading procedures, securing procedures for students using a wheelchair, proper use of child safety restraint systems, behavior management and emergency evacuation — just to name a few.

Ad Loading...

How do we do this in a time of dwindling budgets and with the many time constraints we are under? There is a need to think of innovative ways to provide ongoing training for our drivers and attendants so they can transport our most vulnerable population in the safest possible manner.

There is a plethora of good training material out there that can be used in many ways, or you can build your own training program. Here are some tips for bolstering special-needs training:

  1. To build your own program, Google "transporting students with disabilities," and you will find many helpful websites that will start you on your quest for training material. For example, the Easter Seals Project Action site provides a list that will guide you to various publications (click here to view the list).

  2. Many states have their training manuals posted to their websites. These can be used as a starting point to design a training program specific to your operation.

  3. Another key resource is the National School Transportation Specifications and Procedures manual, which can be downloaded at www.ncstonline.org.

  4. Start with the basics of the federal and state legislation that governs the transportation of students with disabilities and your district policies and procedures. Giving this basic information helps the drivers and attendants understand why it is necessary to do what we do.

  5. Identifying the characteristics of different disabilities and how they might impact transportation is also helpful for the drivers and attendants.

  6. Equipment training, many times, will be provided by the manufacturer, such as the wheelchair lift and wheelchair securement companies.

  7. The National Highway Traffic Safety Administration has training material for the use of child safety restraint systems on the school bus. Go to www.nhtsa.gov/school-buses.

  8. Use local resources within your special-education department to train drivers and attendants in managing student behavior during the bus ride.

  9. Involve your local fire department and emergency responders to plan emergency evacuation drills, and help educate them on how a student's disability might impact how the child would be evacuated.

  10. Some other key training topics that need to be incorporated into your training program are confidentiality, student-specific medical conditions, sensitivity training and district-specific policies.

  11. All areas of training should be documented when given and put in the drivers' and attendants' files.

  12. Another important aspect of building a training program is to draw from the knowledge of pupil transportation veterans as well as the new kids on the block. Ask them what they see for the future of special-needs transportation and how to prepare and train our drivers for it. There is a wealth of information in our special-needs transportation community, and many are more than willing to share.

Well-trained drivers and attendants will provide the safest transportation for our students with disabilities on the school bus.    

Subscribe to Our Newsletter

More Special Needs Transportation

Graphic showing a school bus with a wheelchair lift deployed and the headline “Special Needs Ridership Rises & More Trends,” highlighting 2026 School Bus Fleet special-needs survey results.

Special-Needs Transportation Shifts in 2026: More Riders, More Tech, New Pressures [Survey Report]

What’s changing in special-needs transportation? Operators report a rising need, easing driver shortages, growing tech adoption, and emerging challenges. Details here! Survey sponsor: AMF Bruns of America.

Read More →
An aerial photograph of Jersey City, New Jersey, during the day.
Special Needs TransportationJanuary 20, 2026

New Jersey Legislature Approves Special Education Transportation Task Force

The state moves to review special education transportation policies following safety concerns raised by families and advocates.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Keeping buses safe, reliable, and on schedule requires more than manual processes. This eBook explores how modern fleet software supports school transportation teams with automated maintenance scheduling, smarter video safety tools, and integrated data systems. Discover practical ways fleets are reducing breakdowns, improving safety, and saving valuable staff time.

Read More →
Ad Loading...
Black and white graphic with an image of a female student getting into an alternative transportation vehicle. Text reads "Student Privacy & Special Needs: Legal, Ethical, and Practical Guidance."

Why Student Privacy Matters in Special-Needs School Transportation

Learn more about what federal law really allows when sharing special-needs information with bus drivers and aides while protecting student privacy.

Read More →

AMF Bruns Celebrates 2025 Special-Needs School Bus Driver of the Year

Julio Ospina, a SPED driver and safety trainer at Wylie ISD in Texas, was named the national winner in AMF's annual driver award series.

Read More →
SponsoredDecember 1, 2025

Safety Leadership for School Bus Operations

The most important factor in operating as safely as possible is leadership. Learn about an innovative new training course that teaches all levels of leadership the many practices to instill a safety culture in the drivers.

Read More →
Ad Loading...
Special Needs Transportationby StaffNovember 11, 2025

Your Insights Needed: 2026 Special Needs Survey Now Open

Help shape the 2026 state of Special-Needs Transportation report! School district and contractor leaders — share your notes on ridership, equipment, and staffing by Dec. 31, 2025.

Read More →
SponsoredNovember 7, 2025

eBook: Good for the Fleet, Good for the Community

Learn how modern telematics helps pupil transportation fleets operate more safely, efficiently, and cost-effectively while proving measurable value to their communities. See how real fleets are reducing idling, improving driver safety, and using video data to protect budgets and passengers alike.

Read More →

Survey: Homeless Student Identification Rises for Third Consecutive Year

New data reveals frontline perspectives on supporting some of America’s most vulnerable students, detailing transportation challenges and possible solutions.

Read More →
Ad Loading...
Kala Henkensiefken poses for a photo in the driver's seat of a school bus. Text reads: "From Driver to Mentor: Kala Henkensiefken."
Managementby Elora HaynesSeptember 11, 2025

From Driver to Mentor: Kala Henkensiefken's Legacy in Special Education Transportation

For decades, Henkensiefken has been a cornerstone of special education transportation in Minnesota. As she prepares for retirement, her career reflects on the industry's evolution and her unwavering commitment to its advancement.

Read More →