School Bus Safety Co. launches new driver trainer course
The Trainer Certification Process covers such topics as behavioral interviewing, learning basics, coaching the adult learner and how to train new operators.

The Trainer Certification Process covers such topics as behavioral interviewing, learning basics, coaching the adult learner and how to train new operators.
CLEVELAND — The School Bus Safety Co. (SBSC) has completed the development of a new training course: Trainer Certification Process for School Bus Driver Trainers.
Company officials described the Trainer Certification Process as an advanced, self-directed educational course for trainers in the school bus industry. It is delivered on a computer through a series of interactive CD-ROMs. There are five units, providing five hours of instruction, followed by a 50-question final exam.
The course covers behavioral interviewing, learning basics, coaching the adult learner, how to train new operators and the optimal way to train with the SBSC training materials.
“Usually trainers are selected from senior drivers and receive little to no training in their new role,” SBSC President Jeff Cassell said. “This course will help identify the strongest traits to choose the most successful trainers, and then provides extensive training to make sure they become expert trainers.”
According to Cassell, the Trainer Certification Process explains that trainers can train the applicants to increase their knowledge and skills, but not everyone is cut out to be a school bus driver.
“We all have different motivations, personality and values, and these can rarely be changed. A risk taker will always be a risk taker,” Cassell said. “Trainers spend by far the most time with new applicants and are the best people to judge if the trainee will make a safe school bus driver.”
The course also teaches trainers behind-the-wheel training methods, including commentary driving. In commentary driving, driver trainees say aloud everything they are doing and watching for as they drive. Other trainees listen and observe, noting any good, bad or missed behaviors.
“Good trainers are rare because we never make the time and effort to help them be professionally trained trainers,” Cassell added. “They are usually left to figure it out for themselves. Trainers going through this course will have a whole new set of skills to become leading trainers. ”
The course is available from SBSC for $2,000 plus shipping costs. To purchase the course, or for further information, contact Kelly Turner or Janet Greer or call (866) 275-7272.
More Management
How to Build a Better Driver Training Program
Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.
Read More →
CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
Read More →
What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
Read More →
School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.
Read More →
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →

