Thomas Built Buses Dealer Relocates, Upgrades N.Y. Facility
The new Matthews Buses service, parts, and training facility can accommodate work on eight full-size school buses and includes a technician training space with distance learning technology.

The new Matthews Buses service, parts, and training facility in western New York can accommodate work on eight full-size school buses and includes a technician training space with distance learning technology.
Photo courtesy Matthews Buses
AVON, N.Y. — Matthews Buses Inc., a certified “Platinum Support” school bus dealer for Thomas Built Buses, has relocated and upgraded its western New York school bus sales, service, and support operations.
The Dansville, N.Y., operations are now housed in a new 35,000 square foot, state-of-the-art service, parts, and training facility in Avon. The company spent 2019 renovating a major portion of the East Avon Plaza into one of the largest dedicated school bus service and support centers in New York state, according to a news release from Matthews Buses.
“We built this facility to make sure that the buses used to transport our most valuable treasures, our children, function properly and are the safest they can be,” said Guy Matthews, vice president and general manager of Matthews Buses.
The new facility includes an 11,000 square foot service and pre-delivery inspection shop, a 12,000 square foot body/paint/collision shop, as well as a large 3,400 square foot parts department, a 1,700 square foot training facility and 7,000 square feet of office space, with plenty of room for future expansion, Matthews added.
The new service shop can accommodate work on eight full-size school buses, either under repair or in process for new bus delivery. It is equipped with a Premier Assessment bay, which will allow Matthews personnel to quickly assess a bus and begin the repair process. The shop is also outfitted with a dedicated wash and detail bay.
The body/paint/collision shop features a new, 20 foot by 60 foot Accudraft spray booth with environmentally friendly cross draft ventilation. All paint technicians are fully paint and adhesive certified by PPG. An adjacent explosion-proof mixing room is equipped with advanced paint color scanners and PPG computerized mixing equipment.
The 3,400 square foot parts warehouse will allow Matthews Bus Parts to significantly increase the number of inventoried parts to support its customers’ service departments, as well as the Matthews service center and mobile technicians.
Unique to the pupil transportation industry in New York state, Matthews Buses in Avon has a 1,700 square foot bus technician training space featuring the latest collaborative training equipment, including distance learning technology, according to the dealer. This training facility will accommodate more than 40 people with room to expand as needed.
In addition to training bus technicians, the space will be available to area school districts for their training and meeting needs, Matthews said.
“I’m proud of our commitment to an environmentally-friendly existence,” he added. “We installed geothermal heating and cooling equipment to provide a consistently comfortable work environment, and all lighting is highly efficient LED from the parking lots to the shop to the offices.”
Matthews also noted that the new facility is centrally located and provides convenient access to all major highways, allowing the dealer’s team of road service technicians and its in-house service team to provide customers with a more efficient experience.
The new facility is located at 5600 Avon-East Avon Rd., Avon, NY 14414. For more information, visit the website or call (800) 288-6287.
More Maintenance
Cummins on Smarter, Simpler Engine Innovation
Cummins discusses its first-ever gasoline engine for school buses, EPA 2027, and why bus fleets still want durable, simpler internal combustion options.
Read More →
Report: 72% of Diesel School Buses Now Use Advanced Low-Emission Engines
New data shows advanced low-emission diesel technology continues expanding across school bus fleets, even as electric bus adoption gains momentum.
Read More →
Vampire Tools' CAIMAN 7.5-Inch Multi-Purpose Screw Extractor Long-Nose Pliers with Crimper
Vampire Tools introduced the VAMPLIERS Caiman 7.5-inch multi-purpose pliers, combining screw extraction, cutting, crimping, and gripping functions into a single tool designed for fleet maintenance professionals.
Read More →How Advanced Diagnostics Helps Bus Fleets Stay Ahead of Repairs
Chat with Noregon’s Kevin Smallhorn at ACT Expo about bus diagnostic tools, telematics integration, CNG maintenance support, and strategies to help reduce downtime and improve uptime.
Read More →
How School Bus Fleets are Getting Ahead of Breakdowns
Don’t let bus downtime wear you down. Here’s how bus operators are shifting from manual processes to AI-powered, data-driven maintenance systems for improved reliability and safety.
Read More →
Pennsylvania School Bus Maintenance Team Praised for Dedication to Safety
Matthews Bus Company’s West Jefferson received a letter of commendation from the Pennsylvania State Police for their fleet inspections.
Read More →
2026 State of Student Transportation Report
Student transportation teams are being asked to do more with less, facing driver shortages, rising costs, and increasing safety expectations. This report uncovers how fleets are adapting, where technology is making the biggest impact, and why student ridership tracking is emerging as a top priority. Download the report to explore the key trends shaping 2026 and what they mean for your operation.
Read More →
From Chaos to Clarity: How School Districts Are Running Leaner Transportation Operations
Covering 38 routes on a Friday afternoon. Buses idling while routes overlap. Parents calling nonstop about late arrivals. Sound familiar? This whitepaper explores how district transportation leaders solved these exact problems — and what measurable results followed.
Read More →
The New Playbook for Safer, Smarter School Bus Maintenance
As school districts juggle aging buses, technician shortages and rising safety expectations, proactive fleet maintenance is becoming essential. This guide explores how telematics, predictive maintenance and real-time vehicle data can help transportation departments reduce breakdowns, extend vehicle life, improve compliance and keep students safer on the road.
Read More →2026 School Bus Fleet Vendor Directory & Buyer's Guide
Searching for the right equipment, technology, or services for your school transportation program? This industry guide brings together manufacturers and suppliers across the entire school bus market, all in one place. Download it to find the partners who can help move your operation forward.
Read More →
