Bus driver named support person of the year
FORT MYERS, Fla. — Paula Backus, a bus driver for Lee County Public Schools' West Zone transportation office, has been named the district’s 2008 Educ...
FORT MYERS, Fla. — Paula Backus, a bus driver for Lee County Public Schools' West Zone transportation office, has been named the district’s 2008 Educational Support Person of the Year.
“Her dedication to her profession and the students of Lee County is what set Ms. Backus apart and made her the clear choice for this honor,” said a statement from the district. “She takes her job very seriously and provides students with much more than just a safe ride to and from school.”
Backus has developed various reward programs for her students. In one, they earned stickers for good behavior. Once they collected a certain number, they redeemed them for prizes in Backus’ prize box.
In another, students earned tokens for good behavior, which they could turn in for holiday money. Backus spent $90 of her own money to implement the program.
Backus recently implemented a “key tag” program for her riders. Each tag displays the child’s name and bus number, which helps students remember their bus number and enables Backus to quickly identify who should and should not be on her bus.
In receiving the Educational Support Person of the Year honor, Backus represents more than 4,000 support staff working in Lee County Public Schools. She will also be the district’s nominee for Florida School-Related Employee of the Year.
More Management
How to Build a Better Driver Training Program
Ready to boost up your school bus instructor training? Here’s how to pick the right talent and improve recruitment, retention, and safety.
Read More →
CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
Read More →
What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
Read More →
School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport while Durham School Services adds a new district contract in California, First Student adds a New Jersey contract, and Minnesota Coaches acquires Halo Transportation.
Read More →
Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →

