Special Needs Transportation

Michigan School Bus Company Teaches Empathy Skills for Better Behavior Management

Posted on January 3, 2020

LANSING, Mich. — A school bus company here is training its bus drivers and aides to better understand and manage the behavior of general education and special-needs students during the bus ride, WKAR reports.

Fred Doelker, the safety and training director for Dean Transportation, told the new source that he teaches empathy skills to his drivers and aides so they can better understand a student’s experience on the school bus. These empathy skills include making connections, such as offering a kind word to a student in distress or giving an extra moment of personalized care, and also being aware of how drivers are operating the bus, according to WKAR. To experience this type of training, Doelker adds that bus drivers and aides are blindfolded on the bus as passengers and buckled into a wheelchair.

“What we're helping drivers and attendants understand is what they can reasonably expect on this heavily fortified can that's driving down the street with all different children of all different ages and all different development,” Doelker told the news source.

Dean Transportation currently transports about 80,000 Michigan students each day, and two-thirds of those students have special needs, Doelker told WKAR. In addition to empathy training, the school bus company is also teaching self-care techniques to its drivers so they can become aware of their own emotional state, while also continuing the use of virtual reality technology to supplement training in real-life scenarios, the news source reports.

Related Topics: contractors, driver training, Michigan, special needs

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