
As we head into a new year – is it just me or did 2019 speed past? – we have an opportunity, hopefully with renewed energy after a well-deserved holiday break, to take stock of what we learned last year and apply it for a successful 2020. Here are some offerings from SBF related to team-building and technology.
For one, we learned of some impressive technology-related achievements from our 2019 Administrator of the Year John Hennessey. He kicked off his career in student transportation using routing expertise he gained from his public transportation work to help a local school district that was struggling with arrival times. Hennessey liked it so much that he eventually made the move to pupil transportation.
I think this success story is a case in point that technology can’t solve all our problems on its own. That can only happen if the people employing it are collaborating effectively, as Hennessey and the public transportation agency he worked for at the time, Lowell (Lo-Law) Transit Management Inc., did with the school district they were assisting.
There was plenty of evidence of successful teamwork in play at the National Association for Pupil Transportation Conference in Columbus, Ohio, in November.
One of the things I enjoyed most about covering that event was watching the team-building exercise led by the inspirational Karen Main, the founder and CEO of Innovations in Training. She showed how important each team member’s role is, with each one bringing something different to the table. Quite literally, in this case: Each team member in the group had specifically assigned Legos to contribute to a replica of a model building. All team members had to communicate and cooperate with each other to accomplish the goal of making their replica look exactly like the model.
I found it really rewarding to watch attendees come together to build something and listen to group members talk about how they learned to adapt to the game’s rules and were committed to not letting each other down. They also embraced the idea that “You don’t have a strategy the first time [you work on something], because you’re learning and figuring it out,” as one attendee very astutely observed. They had the patience to learn and figure that out together.
Technology can’t solve all our problems on its own. That can only happen if the people employing it are working together effectively.












