Two young flight attendants were having a difficult time trying to control the behavior of three unaccompanied minors on a flight to Chicago. That great social lubricator “please” wasn’t working and, in fact, was viewed as a sign of weakness by the young boys. “Please don’t bother the other passengers,” one flight attendant said after the boys squirted the other passengers with their juice boxes. “Please stay in your seats,” said the other, to no great effect. Moments later, the boys became even more unruly, causing the flight attendants to call a more experienced colleague for aid. The senior attendant approached the boys with a Snickers bar in one hand, the other outstretched. Quietly and firmly she said, “You can eat this in your seat or you can go play outside.” Everyone enjoyed the rest of the flight in peace.
When ‘Please’ Doesn’t Work. . .
Two young flight attendants were having a difficult time trying to control the behavior of three unaccompanied minors on a flight to Chicago. That ...
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