Solving Problems from Within
With the help of the school district’s technology department, the transportation staff at Mansfield (Texas) Independent School District put together a...
With the help of the school district’s technology department, the transportation staff at Mansfield (Texas) Independent School District put together a low cost discipline referral system using Microsoft Word and the local area network. According to Charles Stone, director of transportation, the staff reviewed several computer-based referral programs and then discovered that they already had all the tools necessary for designing a system in-house. Here’s how it works: The bus driver accesses a referral form from one of several computers set up for driver use. After opening the Word document, the driver inputs all student information into designated fields. The process is expedited by the availability of pull-down fields with selectable options taken from the student handbook. Once the form is completed, it’s saved into a folder located on the district’s server. The process is repeated for additional folders, and drivers can access the form from a personal e-mail account and then send it to the district’s local server. Working directly from the server, a staff member then reviews, edits and approves each referral and forwards it to the appropriate school district administrator. After taking action on the referral, the administrator can add results, punishments or notes to the form, save it and then print out a finished record for the student to take home. The finished document is also electronically returned to the transportation department, where it is logged, printed and given to the driver.
More Management

Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →
Changing Lanes: Executive Moves at Summit School Services, Zum, STA, Cummins, Transit Technologies, Driventic, & Cadex
See who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and private contractors.
Read More →
Industry Moves: Companies Expand Fleet Service & EV Infrastructure Footprints
The new facilities and regional hubs could mean faster access to shop equipment, charging support, and transportation technology for fleet operators.
Read More →
Doing More With Less: How Transportation Directors Can Prioritize Safety Amid Budget Uncertainty
With diesel prices soaring and nearly one-third of transportation directors expecting budget cuts, maintaining student safety has never been more challenging. Download this guide to learn how leading districts are prioritizing risk, funding critical safety technology, and building stronger budget cases with data.
Read More →
Zum Reaches 19 States With New York Expansion
The addition of the Empire State to the student transportation company's roster marks a growing expansion in the Northeast as it scales its tech and school bus services.
Read More →


