Judgment Call
You hire a bus driver without any experience who catches on very quickly. After nine months, she is among the best and brightest of your drivers. An o...
You hire a bus driver without any experience who catches on very quickly. After nine months, she is among the best and brightest of your drivers. An opening for a driver trainer comes up and you’d like to promote her, but you know that your more experienced drivers would be furious. What do you do? I’ve always said to stay with a sure bet. If you have senior personnel who have been loyal to you and have good driving records, you have an obligation to offer them any promotion first. They have already proven their worth. Even if you do promote this new employee over your veteran staff, there is no guarantee that she will stay with your district, and you will look pretty foolish if she leaves. Rick Iannelli Transportation Supervisor Arlington (Mass.) Public Schools rikinle@aol.com I would use a lot of caution in promoting an inexperienced person to a position of driver trainer. In the beginning, many people appear to be the best and brightest, but all too often that changes with time. Mary L. Miller Transportation Director Marion (N.Y.) Central Schools mmiller3@wfmail.edutech.org
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CALSTART and Forth Combine to Form Catalyst Mobility
The new name represents a renewed vision for the nonprofit focused on advancing clean, equitable, and affordable transportation solutions that move people and goods.
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What Makes a Great School Bus Driver Trainer?
Choosing the right school bus driver trainer takes more than experience. Learn six keys to selecting and developing trainers and evaluating program effectiveness.
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School Bus Contractors Expand Through New Deals, Acquisitions & Partnerships
STA's Canadian division acquires Ontario-based G&L Stevenson Transport; Durham School Services adds a new district in California; First Student expands in New Jersey; and Minnesota Coaches rebrands and acquires Halo Transportation.
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Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
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From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
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NAPT Names 2026 Award Recipients, Hall of Fame Inductee
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership, plus its newest Hall of Famer.
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2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
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How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
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What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
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