Thomas Built Dealer Achieves Platinum Support Status
Massachusetts dealer New England Transit reduces vehicle downtime and life cycle costs for its customers and earns the certification from the school bus manufacturer.
HIGH POINT, N.C. — New England Transit, a Thomas Built Buses dealership in Tyngsboro, Massachusetts, is now Thomas Built’s newest Platinum Support certified dealer.
The team at New England Transit underwent rigorous training and dealership improvements to reduce vehicle downtime and lower vehicle life cycle costs for their customers, according to Thomas Built Buses.
“We are proud of the New England Transit team and welcome them to the Platinum Support family,” said Paul Start, market growth development manager at Thomas Built Buses. “This certification will ensure that their customers experience best-in-class service and repairs.”
Platinum Support, a collaborative effort between Thomas Built Buses, Daimler Trucks North America, and its dealer network, focuses on improving the customer experience, aiming to provide rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability, and superb customer service.
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