Creating guidelines requires strong commitment (and coffee)
California officials have often been asked questions regarding school transportation to which there were no concrete answers and no “best practices” manual to which they could refer.
What is the best practice for securing wheelchairs? Should drivers transport medication on school buses? How long is too long for a child with a disability to ride a bus? How do I write specifications for a vehicle transporting students with medical needs? These are just some of the questions that prompted the California Association of School Transportation Officials (CASTO) to pursue the development of statewide guidelines for transporting students with disabilities. With more than 1,000 school districts — 85 percent of which operate 10 buses or fewer — California officials have often been asked questions regarding school transportation to which there were no concrete answers and no “best practices” manual to which they could refer.
First, find the funding
CASTO began this process of guideline development with the securement of a $54,000 grant from the Fiscal Crisis Management Assistance Team (FCMAT), a resource group put into place by the California legislature to assist districts through management studies and professional development. Although FCMAT may be unique to California, there are similar funding sources in every state that could provide other transportation providers access to such monies. The grant specified that a manual be developed to assist every transportation department in California. A two-year production timeline was established as well as an agreement on CASTO’s part to distribute the manual through at least six regional meetings throughout the state. The CASTO process continued by appointing a core group or steering committee to direct the project. A chairperson and three other directors of transportation became this steering committee, and it was now our job to create the full committee. The steering committee immediately secured a technical writer to attend all meetings and chronicle our discussions. We thought it best to leave the draft writing to an unbiased party who could also maintain consistency in writing style.
Then, appoint a committee
It seemed obvious to us that the full committee would need to represent the diversity of the state as well as those with whom collaboration was essential. In addition to the steering committee it was determined that the following identified positions were needed:
Parent
Special-education/curriculum specialist
School bus manufacturer
Private contractor
Department of Education representative
Risk manager
Certified driver instructor
Maintenance/operations/transportation director
Small school association superintendent
The representatives above were based in California, so it was also determined that six technical advisers, or “experts in their field,” from around the country should be part of the review team. The advisers appointed were an attorney, a state compliance representative, a physical therapist, a wheelchair expert, a car seat specialist and a journalist/editor. All of us who committed our time to this project didn’t anticipate the learning curve we would soon experience. It was quickly apparent that the “best practices” in transporting students with disabilities involve many non-transportation issues. For example, many transporters feared that the best practices could create “standards” to which they could be held liable, even though the guidelines were not state law. Consensus within our diverse group was not always easy to obtain, and the topic of “guide compliance” was often discussed. However, the committee did reach the following consensus: Best practices for the safety of students transported are necessary and should be documented and put into local operating procedure. Ignoring known safe practices is a decision that school districts and transportation providers make in a vacuum. Long-term liability should be considered. Brainstorming played the largest role in outlining topics to be covered in the manual. These were narrowed down and combined into subsections over several meetings. Once the topics and table of contents were finalized, work began on analyzing and summarizing each subject. Heated discussions between large and small districts, as well as between transportation and other instructional personnel, or a parent and a risk manager, always ended in a stronger understanding and appreciation for the other team members.
You’ll need a title, too
Reaching consensus on the title of the manual required two meetings! It was a new concept for many of us to work with printing companies. (The cost of duplication isn’t cheap!) The committee from the start knew that this was not going to be another three-ring binder manual that collected dust on the shelves of transportation and special-education directors around the state. Rather, this should be a working manual — portable, colorful and concise enough to use as a resource at every Individualized Education Program (IEP) or staff meeting. Since its inception, the steering committee has met monthly and the full committee has met every other month, often working through meals and bedtimes. There is finally a fourth “final draft,” and the excitement is building. "Access and Mobility" will be published by CASTO in August. Regional meetings throughout the state will begin in October. Here are the basic premises:
A clear understanding of the law as it applies to students with disabilities is necessary.
The students needs should be the driving force behind the type of transportation provided.
Parental involvement is not just suggested; it is required by the Individuals with Disabilities Education Act (IDEA).
Communication and collaboration among special-education and transportation providers should be constant.
Vehicles should be configured to appropriately serve the student population transported.
Frequent and meaningful pre-training and in-service should be an operational priority.
Procedures for safe transportation including emergencies, evacuation and operational efficiency should be written and referenced constantly. It is our hope that transporters, parents and educators in California will now have more of the basic knowledge in order to make smart and safe decisions.
Alexandra Robinson is transportation director for San Diego Unified School District and chairperson of the committee that developed "Access and Mobility," California's guidelines for transporting students with disabilities.
More Special Needs Transportation

HopSkipDrive Launches New Safety, Driver Consistency Features for 2026-27 School Year
The company’s free ride recording, live ride tracking, and consistent driver assignments aim to improve safety and continuity for diverse student transportation needs.
Read More →
The Most Common Wheelchair Securement Mistakes on School Buses (and How to Fix Them)
Small missteps in wheelchair securement can have serious consequences. Here are 32 tips from experts to reduce risk and increase student safety on the bus.
Read More →
Inside AMF Bruns’ New Showroom: School Bus Securement Solutions Explained
Go inside AMF Bruns America’s new Ohio showroom with Maritza Valentin to see its FutureSafe technology, driver training tools, securement systems, and seating innovations.
Read More →What AMF Bruns’ New Facility Means for Customers [Video]
Inside AMF Bruns’ new Stow, Ohio, operations: See how expanded space and innovation will enhance customer support and operations.
Read More →
AMF Bruns Expands in Ohio, Investing in Growth and Community
With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive first look inside the new Stow, Ohio, HQ.
Read More →
Inside AMF Bruns of America’s New Ohio Manufacturing Facility [Photos]
Take a behind-the-scenes look at AMF Bruns of America’s new 41,000-square-foot Stow, Ohio, headquarters, featuring advanced manufacturing, expanded space, and future-ready mobility solutions.
Read More →
First Student Boosts Student Support in Wichita & Texas
First Student and Wichita Public Schools are using behavioral support strategies to improve student ride experiences, while a separate initiative expands access to after-school programs through a bus donation.
Read More →2026 Special-Needs Transportation Survey
What’s changing in special-needs transportation? This year, student transportation operators report a rising need, easing driver shortages, growing tech adoption, and evolving challenges. Sponsored by AMF Bruns of America.
Read More →The Lived-Experience Gap in Mobility Tech: An Expert Take on Safe Student Transportation
Brianna Pauwee, a product application specialist at AMF Bruns of America and a wheelchair user, drops in to The Route to share practical securement and training insights, plus the story behind the new “Beyond Mobility” podcast. The Route is sponsored by IC Bus.
Read More →What Transportation Gets Wrong About Wheelchair Securement (And How to Fix It)
Brianna Pauwee, product application specialist at AMF Bruns of America and a wheelchair user shares practical securement and training insights, plus why she launched the “Beyond Mobility” podcast. The Route is sponsored by IC Bus.
Read More →
