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A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
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How can emotional intelligence help transportation pros navigate stress, manage change, and build stronger relationships? Listen to find out.
Read More →ASE is encouraging school bus maintenance professionals to maintain their certifications, highlighting seven specialized tests and five-year renewal requirements.
Read More →How does Keith Corso and BusRight truly empower their customers? It all comes down to exceeding expectations. Hear more about the secret sauce behind this 2026 SBF award winner in his own words. The Route is sponsored by IC Bus.
Read More →Keith Corso and the BusRight team make it a goal to exceed expectations, always. Hear the secret sauce behind this 2026 Trailblazer in his own words in this podcast.
Read More →What top challenges are school bus maintenance teams facing in 2026? Explore new trends from School Bus Fleet’s annual maintenance survey covering fleet composition and age, fuel types, used vs. new purchasing patterns, technician pay and certifications, and the impact of the driver shortage. Survey sponsor: Dayton Parts.
Read More →See how the contractor elevated technician expertise through IC Bus University training ahead of school start-up.
Read More →Can one platform replace your transportation software stack? Zonar says its new Bus Suite unifies routing, dispatch, field trips, GPS, and parent communication.
Read More →Safe Fleet’s Mike Hagan joins us on The Route to discuss the future of school bus safety technology — from predictive stop arms and driver monitoring to AI cameras and law enforcement partnerships. The Route is sponsored by IC Bus — proudly manufacturing the Next Generation CE Series.
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