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origcharger
Top Member

United States
619 Posts

Posted - 06/05/2009 :  1:51:35 PM  Show Profile  Reply with Quote
I have a 98 Thomas conventional that needs new 83 3/4" tall, out-out entrance doors. Body number is "67840-9943267-1010S".
I recieved part numbers "6400-5096" and "6400-5097" but these doors measure 86 7/8" tall. I already had part number "6400-3259" on hand for another bus and this door also measures 86 7/8" tall.
What gives? Are the 83 3/4" doors still available? Why would doors "6400-3259" and "6400-5096" appear to be identical?
Do they expect us to use these doors that would extend 3 1/8" below the stepwell or do without?

Edited by - origcharger on 06/05/2009 1:52:34 PM

Thomasbus24
Administrator

USA
4547 Posts

Posted - 06/05/2009 :  2:55:16 PM  Show Profile  Reply with Quote
I am finding part #64005220 as the rear leaf and #64005221 at the front leaf for buses built after 3-3-97 and starting with body #9733692. This is according to the Conventional Body Parts Manual seen here: http://www.davisnet.dynip.com/PARTS/Shared%20Documents/part%20number%20pdfs/94%20CONV/04Doors_doorsconv.pdf

Curious, how tall is the section between the upper and lower glass on your replacements? If it's short, then those are pre '91 doors.

That #3259 is listed as prior to 3-3-97. This is an interesting one.

Edited by - Thomasbus24 on 06/05/2009 3:04:32 PM
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bus724
Top Member

USA
1609 Posts

Posted - 06/05/2009 :  3:15:10 PM  Show Profile  Visit bus724's Homepage  Send bus724 an AOL message  Reply with Quote
I have a theory. Many of the parts listed in that PDF say 3 Steps at 9 1/4". There's one mention on page 6 of a part for 3 Steps at 8 1/4". I've heard of different stepwell height options (for weird state specs or large custom orders?). Perhaps your bus has the optional 8 1/4" steps, which would explain why the standard doors are about 3" too tall.
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Thomasbus24
Administrator

USA
4547 Posts

Posted - 06/05/2009 :  3:37:45 PM  Show Profile  Reply with Quote
I should ask if you are replacing the doors due to rust at the lower edges? Most people don't realize you can purchase those panels seperately, it makes an easy, cheap fix! We had to rework the frames from time to time due to rust out, but saved big bucks so the administration could have thier pay raises!
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origcharger
Top Member

United States
619 Posts

Posted - 06/05/2009 :  8:11:26 PM  Show Profile  Reply with Quote
quote:
Originally posted by Thomasbus24

I am finding part #64005220 as the rear leaf and #64005221 at the front leaf for buses built after 3-3-97 and starting with body #9733692. This is according to the Conventional Body Parts Manual seen here: http://www.davisnet.dynip.com/PARTS/Shared%20Documents/part%20number%20pdfs/94%20CONV/04Doors_doorsconv.pdf

Curious, how tall is the section between the upper and lower glass on your replacements? If it's short, then those are pre '91 doors.

That #3259 is listed as prior to 3-3-97. This is an interesting one.



The 3259 door is for a 1997 bus, its step well bottom is closer to the ground and has a small piece of angled metal in front of the bottom step to transition it to the body.
This 98 bus has no such piece of metal in that location as the bottom of step well lines up with the bottom of body in front of the door.
The size of the section between the top and bottom glass is the same on both the original and the replacement doors, in fact the same glass will fit both size doors, the differance is the size of the panel at the bottom.
I will have to measure the steps and compare but I am sure the steps on the 98 are about an inch less than the 97.
And yes we are replacing the doors because of rust below the bottom window.

Operating; Seven T444Es, One MaxxForce 7, One VT365, Four DT466s, One E-450 6.0 and one Mercedes in a C2.

Edited by - origcharger on 06/05/2009 8:24:03 PM
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origcharger
Top Member

United States
619 Posts

Posted - 06/06/2009 :  08:02:31 AM  Show Profile  Reply with Quote
I measured the steps on the 98 Thomas and they are 8 1/4" high.

That parts list is labeled "Door section-outward opening standard"
Maybe we need one that is labeled "Door section-outward opening optional"

Don't these body serial numbers identify the parts the body was built with?

Operating; Seven T444Es, One MaxxForce 7, One VT365, Four DT466s, One E-450 6.0 and one Mercedes in a C2.

Edited by - origcharger on 06/06/2009 08:18:00 AM
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bcressey
Senior Member

USA
114 Posts

Posted - 06/06/2009 :  5:45:48 PM  Show Profile  Visit bcressey's Homepage  Reply with Quote
shoot me an email and maybe we can get you what you're looking for. briancressey@wccressey.com, some of these doors get tricky on the older ones. i think there is a difference depending on which plant it may have been built at but i am going from a very rusty memory. our parts manager knows it much better than me. i can forward the email if you give me body # info and measurements.
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origcharger
Top Member

United States
619 Posts

Posted - 06/08/2009 :  05:49:39 AM  Show Profile  Reply with Quote
quote:
Originally posted by bcressey

shoot me an email and maybe we can get you what you're looking for. briancressey@wccressey.com, some of these doors get tricky on the older ones. i think there is a difference depending on which plant it may have been built at but i am going from a very rusty memory. our parts manager knows it much better than me. i can forward the email if you give me body # info and measurements.



Thanks but at this point I am trying to establish whether or not the correct doors are still available and circumvent the normal no return after 30 days policy. I am in the midwest and purchased them from my IC dealer who used to be a Thomas dealer.
We may be heading for a "Not my fault they ordered the wrong doors" versus "You should have checked to see if they were correct when you got them", about 60 days ago, "discussion".

Operating; Seven T444Es, One MaxxForce 7, One VT365, Four DT466s, One E-450 6.0 and one Mercedes in a C2.

Edited by - origcharger on 06/08/2009 05:50:17 AM
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JC Theriault
Top Member

Canada
1326 Posts

Posted - 06/08/2009 :  09:53:05 AM  Show Profile  Reply with Quote
Just head over to your nearest sheet metal fabricator and get some panels made up. Seems a lot simpler and cheaper.

JC
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Thomasbus24
Administrator

USA
4547 Posts

Posted - 06/08/2009 :  5:49:43 PM  Show Profile  Reply with Quote
quote:
Originally posted by origcharger

We may be heading for a "Not my fault they ordered the wrong doors" versus "You should have checked to see if they were correct when you got them", about 60 days ago, "discussion".



Now that's a quality dealer with superior customer service.
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Wolf0r
Top Member

USA
2181 Posts

Posted - 06/10/2009 :  12:24:11 PM  Show Profile  Reply with Quote
quote:
Originally posted by Thomasbus24

I should ask if you are replacing the doors due to rust at the lower edges? Most people don't realize you can purchase those panels seperately, it makes an easy, cheap fix! We had to rework the frames from time to time due to rust out, but saved big bucks so the administration could have thier pay raises!


LOL agree on the raises.

“The good thing about science is that it's true whether or not you believe in it.”
Neil deGrasse Tyson
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origcharger
Top Member

United States
619 Posts

Posted - 06/17/2009 :  08:29:32 AM  Show Profile  Reply with Quote
Ok, finally have this problem resolved with the correct doors part #"6400-5098" & #"6400-5099".
Returned the incorrect doors with no hassles and ended up with a credit as the correct doors were cheaper.

Operating; Seven T444Es, One MaxxForce 7, One VT365, Four DT466s, One E-450 6.0 and one Mercedes in a C2.
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Thomasbus24
Administrator

USA
4547 Posts

Posted - 06/17/2009 :  5:31:49 PM  Show Profile  Reply with Quote
Wasn't that fun? haha Glad to hear it's all sorted out!
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origcharger
Top Member

United States
619 Posts

Posted - 06/17/2009 :  8:34:47 PM  Show Profile  Reply with Quote
Yep, and now to the next stage of fun as the replacement doors do not have any bolt holes drilled in them for the hinges or closer bracket.

Operating; Seven T444Es, One MaxxForce 7, One VT365, Four DT466s, One E-450 6.0 and one Mercedes in a C2.
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