One of Beekman’s primary tools for driving change in the Orange County transportation department was key performance indicators. The department began tracking items like bus on-time arrival, idling, average bus occupancy, road-call rate and staff overtime.
One of Beekman’s primary tools for driving change in the Orange County transportation department was key performance indicators. The department began tracking items like bus on-time arrival, idling, average bus occupancy, road-call rate and staff overtime.
0 Comments
See all comments