Alan Brunacini, former chief of the Phoenix Fire Department, gave a keynote presentation where he discussed his philosophy on leadership and how that translates to best serving customers. Brunacini said that how a boss treats his or her employees will get delivered to the customer, so if the boss wants his or her team to add value, the boss must also add value.
Alan Brunacini, former chief of the Phoenix Fire Department, gave a keynote presentation where he discussed his philosophy on leadership and how that translates to best serving customers. Brunacini said that how a boss treats his or her employees will get delivered to the customer, so if the boss wants his or her team to add value, the boss must also add value.
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