Progressive discipline: out of sync with busing
Progressive discipline in pupil transportation environments for anything other than general personnel issues such as tardiness, absenteeism or drivers room behavior, can be bad for kids.

Michael Dallessandro is a former transportation director at Niagara Wheatfield Central School District in Niagara Falls, N.Y.
Photo: Michael Dallessandro
I am human, and I make mistakes.
Despite considering myself a conscientious employee, I have accidentally left the office lights on when I went home, and I have occasionally arrived late for work in the past. I do not believe that I or any employee should be harshly disciplined or fired on the spot for making a simple mistake.
Progressive discipline is a tool that is in use in many work environments. It acknowledges the fact that humans will make mistakes during the course of their workday, and it is recognized as a teaching tool that can slowly alter the behaviors of people who care about their job and their coworkers. It is a tool that can help to improve employee performance.
Progressive discipline is also used to bring fairness to employee discipline. The process — which includes verbal warnings, written warnings, suspension and, in extreme cases, termination — prevents bosses from getting rid of an employee with a differing opinion for a minor mistake while an employee who is perceived as the “boss’s pet” has numerous opportunities to screw up with no discipline applied. When used properly, progressive discipline can be a good and just system.
On the flip side of this, progressive discipline in pupil transportation environments for anything other than general personnel issues — such as tardiness, absenteeism or drivers room behavior — can be bad for kids.
I have no tolerance for drivers who drag kids with their bus, have numerous fender benders or blatantly disregard safety procedures or laws.
Does a driver have to drag three separate kids with the bus door before he or she can be fired because the employer is strictly bound by progressive discipline procedures due to labor contracts or civil service laws?
How many kindergarten students have to be left at a street corner or home where there is no parent or guardian present to receive them before News Channel 8 starts to ask questions about your operation that you can only answer to as a “personnel matter” due to progressive discipline?
And lastly, most nationally recognized driver trainers and safe-driving organizations will clearly tell you that a driver who rips off a mirror in January and then backs into a pole a year later is far more likely to have a serious accident in the future than a driver who has a clean record.
In applying progressive discipline in this situation, the employee would get a verbal warning for the mirror incident, a written warning for backing into the pole and possible termination only after the third accident. But note that if the third incident does not happen for another two years, you may not even be able to apply it to progressive discipline due to the statute of limitations in some states.
Sadly, the third incident might be the death of a child or pedestrian. Explaining progressive discipline to the victim’s family will not be easy.
I am not suggesting that employees should lose their rights to protection in their work environment. However, I am a strong advocate for adding a clause — in the case of any contract or regulation that provides for progressive discipline — specifying that certain child endangerment, driving or accident-related issues be excluded from progressive discipline.
More Management

Logan Bus Company Rolls Out AI Phone System for NYC School Bus Families
A summer pilot found that AI agents could handle most routine calls, freeing up time for customer service staff to focus on emergencies and complex family concerns.
Read More →
From Intent to Impact: What I Learned About Leadership from TAPT
A Texas transportation supervisor shares lessons on self-awareness, accountability, managing stress and building trust — and why investing in leadership development matters at every stage of your career.
Read More →
NAPT Names 2026 Award Recipients
Who earned national recognition for their work in student transportation? This year, NAPT named five recipients of its 2026 awards for service, safety, and leadership.
Read More →
2026 State of Student Transportation Report
Driver shortages. Rising costs. Growing safety expectations. More data, but not enough time to act on it. The 2026 State of Student Transportation Report reveals what transportation leaders say is putting the most pressure on their operations—and where they’re investing next. See how your priorities compare.
Read More →
How to De-Escalate an Angry Person: 5 Steps for Handling Workplace Conflict
What makes emotions run high, and how should you handle an angry colleague or parent? Follow these steps for staying calm, listening, showing empathy, and resolving conflict.
Read More →
What Readiness Looks Like This School Year
Learn about the challenges shaping the 2026–2027 school year, from persistent driver shortages and budget pressure to technology and readiness gaps. See how school districts are responding and adapting in Zonar’s 2026 Back-to-School Readiness Report.
Read More →
Changing Lanes: Executive Moves at Summit School Services, Zum, STA, Cummins, Transit Technologies, Driventic, & Cadex
See who's been hired, promoted, and appointed to leadership positions at various school transportation industry suppliers and private contractors.
Read More →
Texas Sixth Grader Wins 2026 National School Bus Safety Poster Contest
Sai Darshana Yekolu of Moseley Middle School in Prosper, Texas, was named the newest winner for her artwork, bringing the theme of “Safe Rides, Everyday Heroes” to life.
Read More →
Industry Moves: Companies Expand Fleet Service & EV Infrastructure Footprints
The new facilities and regional hubs could mean faster access to shop equipment, charging support, and transportation technology for fleet operators.
Read More →
Doing More With Less: How Transportation Directors Can Prioritize Safety Amid Budget Uncertainty
With diesel prices soaring and nearly one-third of transportation directors expecting budget cuts, maintaining student safety has never been more challenging. Download this guide to learn how leading districts are prioritizing risk, funding critical safety technology, and building stronger budget cases with data.
Read More →


