WARRENVILLE, Ill. — Navistar Parts, an operating unit of Navistar International Corp., has launched the Customer Parts Recovery (CPR) program, which allows customers to return new, unused or obsolete parts or overstocks to receive cash or credit for future purchases.
With the initial parts redemption, customers receive 25 percent of the value of the products returned to use toward future parts purchases. Customers are required to purchase a predetermined amount of parts over a specified period of time as part of their CPR agreements. Upon completion of the agreement, customers will receive the full credit amount for their returns.
“CPR goes beyond a loyalty program and becomes a way that our customers can secure real working capital from unused outdated parts,” said Michael Cancelliere, senior vice president and general manager for Navistar Parts. “If someone turns in $10,000 worth of parts, we take them and immediately give them $2,500 in cash or credit towards their parts purchases. They can get the full value of those parts back by fulfilling program purchase commitments.”
The CPR program will provide credit through any card in Navistar’s Fleet Charge network to track parts purchases and corresponding credit amounts.
Customers interested in participating in the CPR program should contact their parts sales managers at International truck or IC Bus dealerships.