Because they work side by side, employees may be in the best position to appraise each other’s performance. It is difficult, however, to expect that they will always give a thorough evaluation. Employees have a tendency to over-criticize or over-praise their co-workers because they think that is what is expected of them. To obtain more accurate peer evaluations, have employees ask the following questions when making their assessments:
Commitment.
Is your co-worker committed to her job? Is she happy to help students or parents in need?
Dependability.
How reliable is your co-worker? Can you count on your co-worker to help you with a work-related problem? Is tardiness or absenteeism a problem?
Problem-solving.
Does your co-worker find solutions to problems on her own or does she wait until someone else fixes the problem?
Teamwork skills. Is your co-worker a helpful and enthusiastic member of the team? Does she offer suggestions to others at meetings?
Quality of service.
Is your co-worker committed to providing the highest quality of service to make the operation run more smoothly?
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