State directors call for clarification of student info access
WASHINGTON, D.C. — State pupil transportation directors urged the U.S. Department of Education to clarify that school bus personnel should be giv...
WASHINGTON, D.C. — State pupil transportation directors urged the U.S. Department of Education to clarify that school bus personnel should be given confidential student information when necessary to ensure safe transportation.
The National Association of State Directors of Pupil Transportation Services (NASDPTS) made the request in a comment on a federal proposal that attempts to resolve uncertainty over who may have access to certain student records, such as medical information for special-needs children.
NASDPTS called for bus drivers and other transportation personnel to be included in a category of “other school officials” who may access relevant student information without prior consent under the Family Educational Rights and Privacy Act.
“Addressing the issue at this time is advisable to avoid inconsistency and provide oversight regarding the disclosure of critical student information that can protect student welfare in the course of school bus rides,” NASDPTS wrote.
The association noted that school officials across the country often withhold this type of information from pupil transportation personnel because of concerns about confidentiality.
“Failure to change school district protocols continues to work to the detriment of students,” NASDPTS wrote.
Attorney Peggy Burns assisted NASDPTS in addressing the proposal, and Burns submitted a similar comment of her own to the docket.
The comment period has ended, but the docket can be viewed here.
More Special Needs Transportation

What More Than Two Million Rides Reveal About School Transit
More than two million student trips. Nearly 28million miles. Here's what that data reveals about the future of alternative student transportation.
Read More →
HopSkipDrive Launches New Safety, Driver Consistency Features for 2026-27 School Year
The company’s free ride recording, live ride tracking, and consistent driver assignments aim to improve safety and continuity for diverse student transportation needs.
Read More →
The Most Common Wheelchair Securement Mistakes on School Buses (and How to Fix Them)
Small missteps in wheelchair securement can have serious consequences. Here are 32 tips from experts to reduce risk and increase student safety on the bus.
Read More →
Inside AMF Bruns’ New Showroom: School Bus Securement Solutions Explained
Go inside AMF Bruns America’s new Ohio showroom with Maritza Valentin to see its FutureSafe technology, driver training tools, securement systems, and seating innovations.
Read More →What AMF Bruns’ New Facility Means for Customers [Video]
Inside AMF Bruns’ new Stow, Ohio, operations: See how expanded space and innovation will enhance customer support and operations.
Read More →
2026 State of Student Transportation Report
Student transportation teams are being asked to do more with less, facing driver shortages, rising costs, and increasing safety expectations. This report uncovers how fleets are adapting, where technology is making the biggest impact, and why student ridership tracking is emerging as a top priority. Download the report to explore the key trends shaping 2026 and what they mean for your operation.
Read More →
AMF Bruns Expands in Ohio, Investing in Growth and Community
With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive first look inside the new Stow, Ohio, HQ.
Read More →
Inside AMF Bruns of America’s New Ohio Manufacturing Facility [Photos]
Take a behind-the-scenes look at AMF Bruns of America’s new 41,000-square-foot Stow, Ohio, headquarters, featuring advanced manufacturing, expanded space, and future-ready mobility solutions.
Read More →
First Student Boosts Student Support in Wichita & Texas
First Student and Wichita Public Schools are using behavioral support strategies to improve student ride experiences, while a separate initiative expands access to after-school programs through a bus donation.
Read More →2026 Special-Needs Transportation Survey
What’s changing in special-needs transportation? This year, student transportation operators report a rising need, easing driver shortages, growing tech adoption, and evolving challenges. Sponsored by AMF Bruns of America.
Read More →

