Incident management solution tracks student discipline
Tyler Technologies Inc.'s Tyler Incident Management solution allows users to create and search for incidents and assign them priority and categories. The solution is used to track bullying, disciplinary action, school bus accidents, and school building and bus vandalism.
DALLAS — Tyler Technologies Inc. has introduced its Tyler Incident Management solution, which provides software for school and transportation officials to record and manage school and bus incidents.
Officials said that Tyler Incident Management is a flexible, web-based solution that can be installed in accordance with school districts’ policies and procedures, enabling school officials to follow a consistent process for incident tracking.
Within the solution, users can create and search for incidents, run reports and modify/enter information while assigning priority, categories and departments to alert key personnel of incidents around:
● Bullying. Tyler Incident Management helps districts comply with current anti-bullying laws and is flexible enough to accommodate future legislation, according to the company.
● Discipline. Incidents requiring disciplinary action can be recorded for both students and district employees.
● School bus accidents. To ensure that the proper procedural guidelines are followed, dispatchers can search the knowledge base and determine whom they need to contact and in what order.
● School building and bus vandalism. Built-in procedure guidelines can be set to automatically inform mechanics or buildings and grounds staff of vandalism, as well as alert district personnel if one or more students have been identified as being involved.
“We developed the Tyler Incident Management solution to give schools a highly flexible and functional incident tracking tool both for school buses and facilities,” said James Guzewich, president of Tyler’s Versatrans School Solution. “This solution is another example of our commitment to schools, and it’s why our clients have relied on Tyler’s industry leadership for almost 30 years.”
Tyler Incident Management can be purchased as a standalone solution or in conjunction with Tyler’s Munis enterprise resource planning solution and Versatrans student transportation solution.
For more information, go to Tyler Technologies' website.
Other stories related to Tyler Technologies:
● Monitor ridership, manage fleet with student tracking systems
More Management

Zum Secures Continued Financing Support for School Bus Expansion
Generate Private Credit has financed approximately $75 million in school bus deployments across three states, supporting more than 500 buses as Zum expands across the county.
Read More →
Beyond Discipline: A Different Approach to Student Behavior on the Bus
After implementing a dean of students program in Oregon, North Clackamas is seeing positive improvements. Here’s how it worked. The Route is brought to you by IC Bus.
Read More →A Dean of Transportation's Different Approach to Student Behavior on the School Bus
After implementing a dean of students program in Oregon, North Clackamas is seeing positive improvements on the bus. Here’s how it worked.
Read More →
Inside NAPT ACTS 2026: Highlights from Louisville
From federal updates and student behavior strategies to new school bus technology and industry awards, see highlights from NAPT ACTS 2026 in Louisville.
Read More →
Meet the 2025 School Bus Driver Hero Winner: Annette Brown
We caught up with Wa-Nee Community Schools' Annette Brown on site at SBFX, where she was named the 2026 School Bus Driver Hero Award winner. Hear about her reaction, what she loves most about being a school bus driver, and more!
Read More →
Predictability Is Like Ketchup (According to 6-Year-Olds)
To students, a different school bus can feel like a full-blown crisis. One driver reflects on why familiar routines, showing up on time, and being reliably boring matter more than we think.
Read More →
Samsara Launches Free Driver Rewards Program
The new Driver Perks program gives eligible professional drivers access to discounts and offers without adding a cost for participating fleets.
Read More →
How Tax-Exempt Municipal Leases Can Help Finance School Buses
Let’s explore school bus financing options, including municipal leases, vendor payable accounts, and balloon payments, and how they can help stretch fleet budgets.
Read More →
Nominate Rising School Transportation Pros Under 40!
We’re searching for the next generation of leaders making an impact across the K-12 student transportation industry to recognize as SBF’s 2027 Trailblazers. Nominations are open now!
Read More →
Changing Lanes: BusWhere, EverDriven, InterMotive, Summit School Services, Switzer-Carty & Thomas Built Buses
Check out who's been hired, promoted, and appointed to leadership positions at various school transportation suppliers, contractors, and manufacturers.
Read More →

