SBF 70 years logo
MenuMENU
SearchSEARCH

How to trouble-shoot drivers' brake complaints

Deciphering the complaints of school bus drivers can require some sleuthing abilities on the part of the garage staff. Braking irregularities are often at the source of their complaints.

December 1, 2000
3 min to read


Deciphering the complaints of school bus drivers can require some sleuthing abilities on the part of the garage staff. Braking irregularities are often at the source of their complaints. The following is a list of common driver complaints about brakes, the cause and the action required to solve the problem. This trouble-shooting guide was compiled by the Gunite Corp., a manufacturer of brake drums in Rockford, Ill.

Pulling
Driver complaint: Brakes pulling during application, causing swerving to the left or right.

Ad Loading...

Common cause: Unequal braking force or improperly functioning brake components.

Solution: Check to see if all brakes are functioning equally during brake application. Check the slack adjusters to make certain they’re functioning properly and that the brake lining and braking surface have proper clearance. Individual brakes should be checked for worn or damaged linings or other broken or damaged parts. Brake drums should be checked for excessive wear or specific damage to the braking surface. Drums should also be checked for the presence of abrasives or foreign matter.

Noise
Driver complaint: Excessive noise, chattering or pulsating during brake application.

Common cause: The existence of bluing, a martensite condition, grease-spotted, polished drums or excessive wear at the rivet holes and/or at the point where the edge of the linings contact the brake surface. Other causes could include out-of-round drums, unbalanced drums, worn or damaged brake parts or foreign matter on the braking surface.

Solution: Brake drums should be removed and checked for the existence of one or more of the problems described. The appropriate corrective action should be taken immediately.

Ad Loading...

Fade
Driver complaint: Excessive fade; braking power is diminished or completely lost during brake application.

Common cause: Any brake lining will eventually fade when subjected to high temperatures, which can be created by repeated quick stops from high speeds or long periods of downhill braking. It can also be caused by inferior linings that may suffer some chemical breakdown under extended periods of high temperature or by drums that expand to the point of maximum shoe travel during extended periods of excessive heat.

Solution: First, check the braking system for proper balance. Then check the individual brake drums for the existence of martensite, bluing, drum distortion or an out-of-round drum. Other causes may include oversized drums or worn or improperly rated linings. Finally, check the drums for grease stains. If they exist, clean the entire assembly, repair the broken or faulty equipment causing the leak, replace the lining, if required, and clean the braking surface of the drum.

Vibration
Driver complaint: Pulsating ride or excessive vibration during normal operation.

Common cause: A problem in any one or a combination of the following: suspension, wheelbase, frame, out-of-round tires and/or wheels, out-of-balance tire, wheel, brake drum or hub, improper mounting of hub-piloted drum.

Ad Loading...

Solution: If it’s determined that the problem results from an unbalanced brake drum or wheel, the component can be balanced in the field or a new replacement part can be ordered from the factory prebalanced. If the exterior of the drum is covered with rust, scale, dirt, tar or other foreign material, remove with a wire brush and clean with kerosene. If the drum has been improperly mounted on the hub pilot, remove and check the hub and drum for any damage. Reinstall the drum properly.

Subscribe to Our Newsletter

More Maintenance

Andrea Lukas of Cummins stands beside a large red engine display at ACT Expo, with on-screen text reading “Cummins Turns to Gas” during a School Bus Fleet interview about new gasoline engine technology.
Maintenanceby Amanda HuggettMay 28, 2026

Cummins on Smarter, Simpler Engine Innovation

Cummins discusses its first-ever gasoline engine for school buses, EPA 2027, and why bus fleets still want durable, simpler internal combustion options.

Read More →
Rows of yellow school buses parked in a lot with “Diesel Still Dominates” graphic overlay highlighting continued diesel use in school transportation fleets.

Report: 72% of Diesel School Buses Now Use Advanced Low-Emission Engines

New data shows advanced low-emission diesel technology continues expanding across school bus fleets, even as electric bus adoption gains momentum.

Read More →
Vampire Tools VAMPLIERS multi-purpose screw extractor long nose pliers with crimper designed for maintenance, wiring and damaged fastener removal.
MaintenanceMay 11, 2026

Vampire Tools' CAIMAN 7.5-Inch Multi-Purpose Screw Extractor Long-Nose Pliers with Crimper

Vampire Tools introduced the VAMPLIERS Caiman 7.5-inch multi-purpose pliers, combining screw extraction, cutting, crimping, and gripping functions into a single tool designed for fleet maintenance professionals.

Read More →
Ad Loading...
A Noregon representative stands at the company’s ACT Expo booth promoting smarter vehicle diagnostics, telematics integration, and maintenance tools for commercial and school bus fleets.
Maintenanceby Amanda HuggettMay 9, 2026

How Advanced Diagnostics Helps Bus Fleets Stay Ahead of Repairs

Chat with Noregon’s Kevin Smallhorn at ACT Expo about bus diagnostic tools, telematics integration, CNG maintenance support, and strategies to help reduce downtime and improve uptime.

Read More →
Fleet manager reviews maintenance and performance data on dual computer monitors.
MaintenanceApril 27, 2026

How School Bus Fleets are Getting Ahead of Breakdowns

Don’t let bus downtime wear you down. Here’s how bus operators are shifting from manual processes to AI-powered, data-driven maintenance systems for improved reliability and safety.

Read More →
Matthews Bus Company maintenance team members stand in front of a yellow school bus, recognized by Pennsylvania State Police for fleet safety, cleanliness, and inspection performance.
Maintenanceby News/Media ReleaseApril 22, 2026

Pennsylvania School Bus Maintenance Team Praised for Dedication to Safety

Matthews Bus Company’s West Jefferson received a letter of commendation from the Pennsylvania State Police for their fleet inspections.

Read More →
Ad Loading...
zonar system image
SponsoredApril 20, 2026

2026 State of Student Transportation Report

Student transportation teams are being asked to do more with less, facing driver shortages, rising costs, and increasing safety expectations. This report uncovers how fleets are adapting, where technology is making the biggest impact, and why student ridership tracking is emerging as a top priority. Download the report to explore the key trends shaping 2026 and what they mean for your operation.

Read More →
Transfinder promotional graphic featuring “P.A.Y.S. – Pay As You Save” surrounded by icons of school transportation operations (bus, maps, calendar, clock, documents, and money), with tagline about saving time, money, and headaches in school transportation.
SponsoredApril 16, 2026

From Chaos to Clarity: How School Districts Are Running Leaner Transportation Operations

Covering 38 routes on a Friday afternoon. Buses idling while routes overlap. Parents calling nonstop about late arrivals. Sound familiar? This whitepaper explores how district transportation leaders solved these exact problems — and what measurable results followed.

Read More →
Row of yellow school buses with overlay text reading “The essential guide to school bus fleet maintenance: Maximizing safety and uptime” and the Geotab logo.
SponsoredApril 1, 2026

The New Playbook for Safer, Smarter School Bus Maintenance

As school districts juggle aging buses, technician shortages and rising safety expectations, proactive fleet maintenance is becoming essential. This guide explores how telematics, predictive maintenance and real-time vehicle data can help transportation departments reduce breakdowns, extend vehicle life, improve compliance and keep students safer on the road.

Read More →
Ad Loading...
Buyers Guide and Directory thumbnail
SponsoredMarch 13, 2026

2026 School Bus Fleet Vendor Directory & Buyer's Guide

Searching for the right equipment, technology, or services for your school transportation program? This industry guide brings together manufacturers and suppliers across the entire school bus market, all in one place. Download it to find the partners who can help move your operation forward.

Read More →